Rab Khan (Customer) asked a question.
ActivityId: 5871f9df-29e9-xxxx-b9cf-xxxxxxxxx
Timestamp: 11/4/2024 7:11:33 PM
Message: HandlingInstanceID: 2xxxxxxxxxx956b-ab7d17b92aff
An exception of type 'System.ArgumentOutOfRangeException' occurred and was caught.
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11/04/2024 14:11:33
Type : System.ArgumentOutOfRangeException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Length cannot be less than zero.
Parameter name: length
Source : mscorlib
Help link :
ActualValue :
ParamName : length
Data : System.Collections.ListDictionaryInternal
TargetSite : System.String Substring(Int32, Int32)
HResult : -2146233086
Stack Trace : at System.String.Substring(Int32 startIndex, Int32 length)
at Telerik.Sitefinity.AdminBridge.Web.UI.HostPageWrapperBase.RemoveScript(String scriptRef)
at Telerik.Sitefinity.AdminBridge.Web.UI.HostPageWrapperBase.ConfigureScriptManager(ScriptManager scriptManager)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Page.OnPreRenderComplete(EventArgs e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Additional Info:
MachineName : xxxxxx
TimeStamp : 11/4/2024 7:11:33 PM
FullName : Telerik.Sitefinity.Utilities, Version=15.1.8300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/4/ROOT-1-13xxxxxxxxxxxx42
ThreadIdentity : xxxxx@xxxxx.xxx
WindowsIdentity : IIS APPPOOL\xxxxxx
Requested URL : https://xxxxx.xxx/Sitefinity/Administration/Settings/Basic/WebSecurityBasicSettings
Category: ErrorLog
Priority: 0
EventId: 90000
Severity: Error
Title:Enterprise Library Exception Handling
Machine: xxxxxxxx
App Domain: /LM/W3SVC/4/ROOT-1-xxxxxxxxxxxxx
ProcessId: 8972
Process Name: c:\windows\system32\inetsrv\w3wp.exe
Thread Name:
Win32 ThreadId:10516
Hello Rab,
The issue seems to be related to the incorrect installation of the AdminBridge module after the upgrade. Could you try restoring the AdminApp folder by following the steps outlined here?
https://www.progress.com/documentation/sitefinity-cms/restore-adminapp-folder
Also, I observed you have submitted another issue after the upgrade that involves the NuGet update of a third-party dependency. As this action is not supported (each Sitefinity installation must be used with the original 3rd-party dependency versions that come out of the box), it could be influencing the currently discussed problematic behavior. Check if resolving the other issue would impact this one positively.
In case the issue persists, please make sure to open a support ticket with us. I appreciate your understanding.
Regards,
Evgeni
Thank you for your response. I checked and I have absolutely the right Nuget version for Sitefinity.AdminApp. see the screenshot below