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How to find the serial number and control codes for installed Progress products?

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TitleHow to find the serial number and control codes for installed Progress products?
URL NameP9181
Article Number000141425
EnvironmentProduct: Progress
Product: OpenEdge
Version: All Supported Versions
OS: All Supported Platforms
Question/Problem Description
How to find the serial number of installed Progress products
How to search for a Progress Serial Number
How to find the serial numbers for Progress products installed on UNIX
How to find the serial numbers for Progress products installed on Windows
How to find the serial number using the Procedure Editor
How to find Progress product ID code
Where is the serial number?
Where are the Progress serial numbers?
How to display progress license information after the installation?
How to find how many users are licensed for each installed product?
Steps to Reproduce
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
Resolution
For Windows Platforms:

There are three different ways to find the serial numbers

I - On Windows Explorer look for the progress.cfg file under the directory where the Progress product was installed. Double click the progress.cfg file to display the product information.

II - From the Desktop
1.  From the Windows task bar, select start button
2.  Select Programs
3.  Select the Progress program group
4.  Select the Config icon, or the License Info icon

III - Using the showcfg via command line
1.  From the Windows task bar, select start button
2.  Select Programs
3.  Select the Progress program group
4.  Select the proenv icon
5.  Type showcfg
6.  Pressing enter will pop up a window with the installed product information

For UNIX Platforms:

I - Using the showcfg command at a UNIX prompt:

It is required to have all the required Progress environment variables properly set.
1. DLC = <Progress installation directory> ; export DLC
PATH=$DLC/bin:$DLC:$PATH; export PATH
PROCFG=$DLC/progress.cfg; export PROCFG

2. Type showcfg will display information similar to the output below:

Configuration File:  /bigdisk/progress/91d/progress.cfg

             Company Name:  <Your company name>

             Product Name:  Client Networking                     
             Installation Date:  08/09/20XX 12:48:37  
             User Limit:  1
 
             Expiration Date:  None
             Serial Number:  009876543
             Control Numbers:  XXXX - XXXXX - XXXXX
             Version Number:  10.2B            
             Machine Class:  EB
             Port Number:  36


The .cfg file can be parsed programmatically. The example provided in the following Article can be customised to requirement: For all platforms when a Procedure Editor is available:

Query the “_serial” VST. This can be accomplished by using one of the following ABL statements.
                    
DISPLAY _serial.
     or  
DISPLAY _serial-num.
     or
MESSAGE _Serial VIEW-AS ALERT-BOX.
    or
MESSAGE _Serial-num VIEW-AS ALERT-BOX.

By running ProInventory (all platforms):

Proinventory will generate a file called ProCfg<version number>.log, which will display information similar to the example below.  The information that is displayed will be a listing of all Progress products that are installed on this machine, including their serial # and control codes etc..

Example:

Version      : 1.3
User Name    : user1
Machine Name : server1
Date and Time:

=========================================================
Progress Product and Licensing Information
=========================================================

Reading \\hostname\C\dlc\progress.cfg

  Configuration File:  \\hostname\C\dlc\progress.cfg

        Company Name:  <Your company name>

        Product Name:  OE Studio
        Installation Date:  Tue Mar 23 08:02:11 2004
        User Limit:  1
        Expiration Date:  None
        Serial Number:  009988776
        Control Numbers:  XXXX - XXXXX - XXXXX
        Version Number:  10.0A           
        Machine Class:  KB
        Port Number:  31 


For further information Refer to Article  What is the ProInventory Tool?   
 
Workaround
Notes

References to Other Documentation:
Progress Article(s):
 What information is required when opening a support case for OpenEdge ABL issues?
 
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Last Modified Date8/10/2021 6:55 PM

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