How can I join the Progress Community?

What is a group and why should I join groups?

How can I join a group?

Where can I see the list of groups I joined?

Community Groups tiles explained.

How can I post in a forum?

How can I add an attachment to a forum post?

How can I add highlighted code in a post?

How can I edit or delete my own posts?

How can I set my forum email notifications?

How can I set my Community notifications and emails?

How can I change my avatar picture?

How can I change my display name?

How can I change my time-zone?

How can I change date format?

How can I build my network of friends within the Community?

How can I see my list of friends?

How can I chat with other member?

What is the meaning of the different badges?

How does the Community search engine work?

How can I report a product enhancement request?

What happens to products enhancements I have reported?

Where can I provide feedback about the Community?

 

How can I join the Progress Community?

Our Community is open to anyone. Without registering and logging in, users are only able to browse and read content. To actively participate on the Community site (post questions, post replies, download documents, etc.), users will need to be logged in to the Community site with their Progress ID. If you do not have a Progress ID you may create one for free. To do so follow the instructions below, or click here and simply fill out the registration form:

  • On the Community main landing page click, “Register Now”

  • Fill in the registration form and submit it.
  • You will receive a confirmation email from <donotreply@progress.com> that includes a link to authenticate.
  • Once you have authenticated, you’ll then be able to log in our Community using your Progress ID and the password you choose when filling in the registration form.



What is a group and why should I join groups?

Our Community is organized through a set of groups and subgroups. These are basic containers where you’ll find different resources and apps such as forums, wikis, documents, calendars etc…

We have structured our community into Community Groups which contain a variety of groups related to Progress products, Progress User Group (PUG) groups, Technology Partner group and a group dedicated to our User Conferences (recordings.)

If you’d like to receive notifications, create a forum post, add a comment, download a document or submit a product enhancement idea, you will need to first join that particular group after logging into the Community site.



How can I join a group?

Once you have logged in to the Community site using your Progress ID, to join a specific group, follow these steps:

  • If you’d like to join one of our Community Groups, click the    icon
    at the bottom of the group’s tile on the master listing of groups on the main home page that you’d like to join.

  • Or you can go to the group Overview page and click on the “Join Group” button located at the top left of the screen or click on the “Join Group” link under Member Options as shown below.



 

Where can I see the list of groups I joined?

Once you have logged in to the Community site using your Progress ID, you can see the list of groups you have joined a few different ways:

  • On the Community main landing page, all the groups you have joined will be listed under the MY GROUPS heading as shown below.  
  • Or you can go to the Community Groups tab and use the “Show” drop-down menu to display a list of the groups you have joined by selecting My Groups.

  • Lastly, you can go to your profile page and select the “Groups” tab as shown below to see a list of all your groups.



Community Groups tiles explained

On the main Community landing page, you will see tiles listing out the various Community Groups available to join. Below is a quick guide to the various options present on each tile.


 

How can I post in a forum?

To post in a forum you must be logged into the Community site and have joined the group you want to post in.  After that there are two ways you can create a new post.  You can do so from the Overview page of the group, or the forum page of the group.

  • To create a new post from the Overview page simply click the CREATE NEW POST button as shown below:

  • To create a new post from the group's Forums page, simply click the "Start a new thread" link as shown below:

  • You’ll then be able to create your post. Note that you can start a thread as a Question or a Discussion.  Don’t forget to TAG your post as it will help improve the Community search .




How can I add an attachment to a forum post?

Once you have started adding a post, switch to “rich formatting”

In the rich text editor, click the "Insert/Edit Media" icon as shown below:



Navigate to the file you'd like to upload in your post and select insert.

 

 

How can I format my code in a post?

Once you have started adding a post, switch to “rich formatting” as shown below:

Once you are in the rich text editor, click the highlighter icon as shown below:


Choose the language from the drop-down as shown below:


Copy/Paste your code and “Insert” it in your post.

 

How can I edit or delete my own posts?

Go to your post and hover over the drop-down post options as shown below:


You'll then see the "Delete" option in the drop-down.



How can I set my forum email notifications?

To manage the forum email notifications for any groups that you have joined, go to the forum page and under MEMBER OPTIONS you’ll be able to turn your forum notifications on or off as shown below:


If the group has multiple forums, use “Manage subscriptions” as show above. You’ll then be able to set all your group forum notifications from one single screen for that group

  



How can I set my Community notifications and emails?

The Community provides more than just forum notifications emails. For you to be able to set other Community notifications and emails, follow these steps:

  • On the member-id widget, click on the cog as shown below:



  • The select the “Email” tab to set your email preferences as shown below: 



    Note: Your private email address is the email address you provided when you created your Progress ID. It is not displayed publicly and cannot be updated as it is your unique identifier for our Single Sign On (SSO.) You have a public email address as part of your Community user profile and that email address can be updated by clicking your name in the member-id widget.

 

  • You may then select the “Notifications” tab to set your overall Community notifications preferences as shown below:



    Note: Live alerts are little pop-up windows being displayed at the bottom-left corner of your screen.


 

How can I change my avatar picture?

Once you have registered and logged in, you’ll have a default avatar.  However, to help other members recognize you and and to personalize your profile, we recommend that you replace the default avatar with a picture of yourself. To do so:

  • On the member-id widget, click on your name



  • Select “Edit Profile” as shown below:



  • Select “Change avatar” as shown below:


     
  • Browse and select your new avatar picture then click “Upload and Use Image” as shown below:



  • Save your profile.


 

How can I change my display name?

Once you have registered and logged in, the default display name used will be your Progress-ID.  If you would like to change your Community username:

  • Click the cog on the member-id widget as shown below:



  • In the “Basic Options” tab, update the NAME field and click the “Save”  button.

How can I change my time-zone?

To ensure your posts, threads or comments match your time-zone, please make sure to update your Community time-zone. To do so:

  • Click the cog on the member-id widget as shown below:



  • In the “Advanced Options” tab, use the drop-down menu to update the TIME ZONE field and click the “Save” button.



How can I change date format?

Depending on your preferences you may like to have dates being displayed in different formats. To update the date format you’d like to use, please follow these steps:

  • On the member-id widget, click on the cog



  • In the “Advanced Options” tab, update the DATE FORMAT field and click the “Save” button


 

How can I build my network of friends within the Community?

Almost anywhere throughout the entire Community, hover over a user name. A pop-up window will be displayed with an option for you to send that user a friend request as shown below:


The user will then receive a friend request notification which they can accept or deny. If your friend request is accepted, that user will be added to your list of friends.

 

How can I see my list of friends?

On the member-id widget, click on your name


Select the “Friends” tab and you’ll see the list of your friends within the Community.

 


 

How can I chat with other member?


Our Community provides online chat for members. However, you can only chat with members you are friends with. The chat app is in the bottom-right corner of each Community screen.

  • To chat with your friends, be sure that you have your chat set to "Online." 



  • To put yourself offline, just click the green top-left indicator. It will turn gray meaning you’re offline.

 

What is the meaning of the different badges?


When hovering over a users name, a pop-up window will appear where you’ll see some details about that user. Under the user’s avatar you can see all the different badges that user has.

Reputation badges are granted based on your contribution from a quality and quantity perspective. To find our Reputation badge list, please follow this link.

Merit badges are granted based on roles and/or as a recognition for special user’s achievements. To find our Merit badge list, please follow this link.



How does the Community search engine work?


The Community Search is available at the Community main landing page at the top of the page as well as on most other Community pages in the right rail.

Community home page:


Group Overview page:


Forum post page:

When typing in these search boxes, the Community search will start to automatically show you results set for the Community only based on your input.  You can select one of these results directly.  Or if you execute your search you will brought to our search engine results page.  By default you will be on our Community search tab, which only displays results from the Community site.

However, you will notice that there are several additional tabs available: KB, Product Documentation, Stack Overflow and Github.  Each of those tabs will bring in results from those sites based on your initial keyword search.

To access these 2 additional search engine, we advice our members ALWAYS to click the “Search” or the “Magnifier” buttons to access the results sets from all 3 search engines: COMMUNITY, KB and SITEWIDE.

Click the respective tabs to access the different search results sets.

 

Note: As we are triggering 5 different search engines, each has its own filtering options that are displayed on the right side of the results set page.

The KB search is the same as you will find at: http://knowledgebase.progress.com.

 

How can I submit a product enhancement request?

To submit a product enhancement request:

From the Community home page, click the bulb available on each group tile as shown below:

Alternatively, if you’re already within a group, you can click the “Ideas” in the group navigation

  


You will then reach the Products Enhancements group Overview page or the Idea page for the product you’d like to report an enhancement.

  • If you have not yet done so, make sure to join the Products Enhancements group



  • Select from the list the product where you’d like to report your idea.
  • In MEMBER OPTIONS, click “Submit an idea”  fill the Idea form and save it.



Note: if you don’t see the “Submit an idea” option in the MEMBER OPTIONS section, it’s most likely due to the fact that you haven’t joined the group yet.


 

What happens to products enhancements I have reported?

Our Product Managers review new ideas periodically and will provide an update once they have had a chance to consider your idea. Please note that all submissions are governed by the Progress Community Terms of Use.



Where can I provide feedback about the Community?


As a member of the Community site you are more than welcome to share your input and feedback with us in our dedicated feedback forum.  This forum is available from:

A link to that forum is also available through each groups Overview pages, under GROUP QUICK LINKS.