Chuck Faulkenbury (Customer) asked a question.
We bought WS_FTP Server software, and it is listed under Product Downloads for our company to download the installer. But where is WS_FTP Professional installer? I was told that by buying Server we also get the Professional client. How do I download the installer for WS_FTP Pro client?
Hi @Chuck Faulkenbury (Customer) If you are entitled to WS_FTP Professional/ Server, you should be able to download it through the Progress Community Portal Download Center. Please go through the KB article https://community.progress.com/s/article/How-to-download-WS-FTP-software
Thanks, I did go to the DL Center and WS_FTP Pro isn't listed. So we do not get any licenses to WS_FTP Pro client even though we purchased WS_FTP Server? We need to buy WS_FTP Pro client separately? Thanks.
Thank you for confirming. At this point, I recommend opening a case with the Customer Success team or reaching out to your Account Manager. They can review your specific purchase and licensing records and confirm Whether WS_FTP Professional licenses were included with your WS_FTP Server purchase.
Hi @Chuck Faulkenbury (Customer) If you are entitled to WS_FTP Professional/ Server, you should be able to download it through the Progress Community Portal Download Center. Please go through the KB article https://community.progress.com/s/article/How-to-download-WS-FTP-software