• Ron Arquilevich (Customer)

    Issue Resolved.

     

    Solution 1:

    1. Close WS_FTP Professional GUI.
    2. Open Windows File Explorer
    3. Browse to C:\Users\username\AppData\Roaming\Ipswitch\WS_FTP
    4. Delete any files that begin with Requests or TransferHistory. The file extension will be .dat.
    5. (Example: Request.dat, Transferhistory.dat, TransferHistory_tools1.dat, request_toolsxxx.dat etc.)
    6. Open WS_FTP Pro again and test if the issue is resolved.

     

    Selected as Best

  • Ron Arquilevich (Customer)

    Issue Resolved.

     

    Solution 1:

    1. Close WS_FTP Professional GUI.
    2. Open Windows File Explorer
    3. Browse to C:\Users\username\AppData\Roaming\Ipswitch\WS_FTP
    4. Delete any files that begin with Requests or TransferHistory. The file extension will be .dat.
    5. (Example: Request.dat, Transferhistory.dat, TransferHistory_tools1.dat, request_toolsxxx.dat etc.)
    6. Open WS_FTP Pro again and test if the issue is resolved.

     

    Selected as Best