Kevin Reed (Customer) asked a question.
I'm trying to activate a WS_FTP license. When I use the Manage WS_FTP License utility it returns an error message saying, "This is a general error with the activation server. Try again later". I've tried doing an offline activation, but that doesn't work,
@Kevin Reed (Customer) Hi Kevin,
Sharing some basic KB's that could help in activating WS_FTP Products in your environment
https://community.progress.com/s/article/Offline-Activation-for-Ipswitch-WS-FTP-products-1307565986169
https://community.progress.com/s/article/How-to-Activate-WS-FTP-Professional
If these don't help, then please get in touch with Progress Customer Service via ticket as WS_FTP PRO does not have Phone support.
https://community.progress.com/s/article/How-to-create-a-Customer-Service-case-in-the-Progress-community
Note: Ensure that the License utility is run as administrator while launch for activation.
"Manage WS_FTP Professional License"