Jason Dielman (Customer) asked a question.
Is there something additional required for Sitefinity 15 email notification configurations? We are unable to receive emails from form submissions.
Ever since updating to Sitefinity 15 from 13 we have not been able to receive email notifications. I've checked the error logs and updated SMTP settings to internal network settings and have also attempted to use Gmail SMTP settings with no luck.
We receive a successful response and uncertain where to look at this point.
I don't recall when this setting was introduced ... but make sure you have enabled forms to send notifications. Administration -> Settings -> Advanced -> Forms -> Notifications -> Enable notifications
https://www.progress.com/documentation/sitefinity-cms/setup-email-notifications-for-form-responses
Unfortunately, this setting was also checked so I’m uncertain what else might be happening.
If you have a local dev setup i would recommend using a tool like SMTP4Dev to see if is an SMTP issue or a Sitefinity thing. Does the send test notification work currently?
Hi Jonathan,
The send test notification returns a success alert, but there is no notification sent. I tried installing smtp4dev on the server to troubleshoot. I was able to get the smtp4dev app running, but sending a test from there returned a 500. It's not 100% clear on how to configure that application.
Do you have any suggestions on smtp4dev config settings?
I usually configure it on a different port than default. but that is about it.