
Community Archive (Customer) asked a question.
After device discovery switch down ports are not visible.
After discover the device only show Up ports and Down ports are not showing.

Community Archive (Customer) asked a question.
After discover the device only show Up ports and Down ports are not showing.
Which role and sub roles are being applied to your devices?
Hello, I believe that is the expected default behavior for WUG.
Check out this other article detailing how to modify how interfaces are discovered. This can be modified on a device role.
https://community.ipswitch.com/s/article/Discovery-is-not-discovering-all-interfaces-on-my-network-device
Thank you for your guide lines. I have gone through all the steps but still only discover Up links. I have even deleted and rediscovers the device still same issue.
Thanks
Nilanga Liyanage
Network Eng.
3SQN,
SAFSIG
Tel: 24326266, 99057712
I first defer to Mike's comment about checking out which device role is being applied.
In the default Device Role, the interface filer is set to "apply to operationally up interfaces only". If you want it to apply to all. Edit the Sub-Role for Switch (SETTINGS: Libraries: Roles and Sub Roles). Click on the Monitors tab, then set the interface to apply all. Save it then run your scan again.