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Community Archive (Customer) asked a question.

July 14, 2019 at 10:43 AM
After device discovery switch down ports are not visible.

After discover the device only show Up ports and Down ports are not showing.

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  • 5 answers
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  • Community Archive (Customer)

    7 years ago

    Which role and sub roles are being applied to your devices?

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  • Community Archive (Customer)

    7 years ago

    Hello, I believe that is the expected default behavior for WUG.

    Check out this other article detailing how to modify how interfaces are discovered. This can be modified on a device role.

     

    https://community.ipswitch.com/s/article/Discovery-is-not-discovering-all-interfaces-on-my-network-device

     

     

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    • Role Editor - Monitors
    • Community Archive (Customer)

      7 years ago
      Dear Jaccard Welch<https://community.ipswitch.com/0053600000455Ep?fromEmail=1&s1oid=00D2C000000D58b&s1nid=0DB36000000Xeb8&s1uid=0053600000EayIi&s1ext=0&emkind=chatterCommentNotification&emtm=1563191627655>?,


      Thank you for your guide lines. I have gone through all the steps but still only discover Up links. I have even deleted and rediscovers the device still same issue.


      Thanks


      Nilanga Liyanage
      Network Eng.
      3SQN,
      SAFSIG
      Tel: 24326266, 99057712
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      • Community Archive (Customer)

        7 years ago

        I first defer to Mike's comment about checking out which device role is being applied.

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  • Community Archive (Customer)

    7 years ago

    In the default Device Role, the interface filer is set to "apply to operationally up interfaces only". If you want it to apply to all. Edit the Sub-Role for Switch (SETTINGS: Libraries: Roles and Sub Roles). Click on the Monitors tab, then set the interface to apply all. Save it then run your scan again.

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After device discovery switch down ports are not visible. - Progress Community
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