Frequently Asked Questions for Users of Chef Aha! Ideas


Chef Aha! Ideas will be migrated to a new portal that is aligned with the Progress standards. As with any change, you may have a few queries. We hope to clarify all your questions in this FAQ. Please contact your respective Customer Success Manager or Account Manager for clarifications if you need additional information.

  • What is Chef Aha! Ideas migration about?
    Progress Chef is migrating all customer ideas from the existing Chef Aha! Ideas portal to a new Progress standard Aha! Ideas portal. The migration will help improve customer and partner user experience on the site.
  • When will the Ideas migration happen?
    Chef Aha! Ideas Migration will happen on July 20th, 2023.
  • Will there be a change in the Chef Aha! Idea URL?
    Chef Aha! Ideas landing page URL will remain the same, i.e., https://chef-software.ideas.aha.io/. However, there will be a change in the unique Idea URL since the Idea ID will change during the migration process.
  • How does the Ideas migration impact me as a user?
    • Users who already have a Progress ID can use that ID to access the Aha! Ideas portal without needing separate login credentials. Users who do not have a Progress ID need to register with the same email address they submitted their Aha! Ideas.
    • Unique Idea URLs will change during the migration process.
  • What if I do not have a registered Progress ID?
    If you do not have a Progress ID, click the “Register” link on the login page and fill in the details. You will receive an activation code upon registering. Use the activation code to activate your new Progress ID.
  • What email address should I provide while registering for Progress ID?
    Please ensure that you provide the same email address that you used initially to create the Chef Ideas before the migration.
  • What will be included as part of this migration?
    All user Ideas, votes, comments, statuses and creation dates for respective categories or products will be migrated as part of this move.
  • Is the Progress ID form independent of Salesforce SupportLink portal form?
    The Progress ID form is independent of the Salesforce form. Progress ID form is a general-purpose form. Users need to request access to individual applications like Salesforce. The Progress ID will redirect the user to specific applications based on the access granted.
  • I am unable to see my existing ideas on the new portal. What should I do?
    • Users logged in with Progress ID should be able to see their existing Ideas under the “My Idea” section. Users who are unable to view their existing Ideas should ensure that the email address used to create the Ideas matches the email address used to register for the Progress ID.
    • For any additional help, users can also reach out to their Customer Success Manager or Account Managers.