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 Community News and Feedback

Sluggish

  • The forum response is sluggish. After clicking on one of the big buttons - the forum takes about three seconds to respond (using Google Chrome 30). 

  • Every now and then we have observed some "not that great"performance.... I'll make sure to get in touch with our hosting company and see what can be done to get a more consistent performance.

  • The hosting company did some firewall upgrade and system tuning... Can you please let me know if you have seen better performance?

  • It seems quicker - but is still noticeably slow - 2 seconds per click.

  • It is really bad right now.  Multiple seconds between refreshes.

    --
    Tom Bascom
    tom@wss.com

  • Clicking "reply" above took 9 seconds to respond.

    --
    Tom Bascom
    tom@wss.com

  • Whereas, I haven't seen any notable delays in my posts...

    Consulting in Model-Based Development, Transformation, and Object-Oriented Best Practice  http://www.cintegrity.com

  • Three seconds for mine.  Not instantaneous, but not problematic.

    Consulting in Model-Based Development, Transformation, and Object-Oriented Best Practice  http://www.cintegrity.com

  • No update yet from hosting but we keep pushing...

    Please continu posting when you observe poor perf. Thanks.

  • I have seen multi-second delays in posting, as well as one instance where I could post at all and had to reload the page.  Also the rich formatting editor is buggy for me (in FF 24).

  • Hi guys,

    A quick update on that one. What I noticed is that the more tabs you have open within your browser the slower it becomes. I have already shared that piece of info with the vendor but still wanted to share with you...just in case...

    As I post this, I'm on a call with the vendor reviewing our open issues... As for any performance issues, and me having been in Support in the past, I was expecting the following coming from back to me/us from the vendor.

    In case you see poor performance, would you be able to provide me back through this threaded discussions the following:

    - date/time

    - browser version

    - page where you saw poor performance (URL)

    - Fiddler trace (fiddler2.com/get-fiddler)

    Thanks in advance.

  • For me, that kind of info isn't going to be easy to capture because it is sporadic, not systematic ... i.e., more that the squirrels took a rest than that there weren't enough squirrels for the task.  It is on simple button clicks ... change of forum, post a reply, etc.  It may happen a couple of times in a row or it may not.  I.e., it smells of server load issues rather than simple configuration.

    Consulting in Model-Based Development, Transformation, and Object-Oriented Best Practice  http://www.cintegrity.com

  • E.g., a pretty slow response on that post.  I am always in FF 24.

    Consulting in Model-Based Development, Transformation, and Object-Oriented Best Practice  http://www.cintegrity.com

  • 2013-11-15 22:18 GMT+01:00

    Chrome 31.0.1650.57 m

    Main page (community.progress.com): takes FIVE seconds before it has finished loading.

    Clicking on the 'technical users' - Chrome reports waiting 4.03 seconds and receiving 105 ms on the GET of default.aspx/technicalusers.

  • Together with the vendor, after some investigations and data analyses,  we have made a certain number of changes within our Community that should have helped the overall performance...

    I was wondering if you have seen improved performance or is it still the same on your side?