Thank you very much for the feedback.
We are glad that you are satisfied with our support services. As for the documentation - we are aware that it is something that requires additional attention from our side. This is why, for the next year, we have planned to update it more regularly and have the whole team participate in this process. We have also planned to write blog posts and KBs more often.
Again, thanks for the feedback - this is very important to us, as it will really help us improve our products.