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 Front- & Back-End Development

Request channel timeout error

  • Request channel timeout error
  • 280149_TimeoutError1.jpg

    I have a custom module with additional custom logic in Publish method of the manager. The problem I'm facing now is sometimes my custom logic in the publish method takes longer to complete and I'm receiving the attached error. Can you tell me how to fix that? Is there a way to increase sitefinity services timeouts? I'm receving this error exactly after 1 min.

    I tried changing BasicHttpBinding (sendTimeout) setting in the web.config but it did'nt resolve my issue.

  • Hello Duneel,

    It is not possible to increase the timeout value. It is set inside MessageWorkflow method of WorkflowManager that is used when you Publish an item. There is  a task for exposing a configuration for setting SendTimeout for Q2.
    One minute should be enough for the service to complete the request. Check if there is some loop in your implementation or observe the service trace to see if something blocks the service .

    All the best,
    Ivan Dimitrov
    the Telerik team
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  • Thread converted to this Support ticket.