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A generic error occurred in GDI+

  • A generic error occurred in GDI+

  • Hi,

    I'm getting a strange error "A generic error occurred in GDI+" while uploading a image to an album.
    And after several try and error i found that images bigger than 30 kb works fine, but this seems a little strange to me.

    Maybe be a problem on the server side or could be a format problem. I don't know..
    but this error is anoying and  don't want to say to the clients that they must change the images.
    PS: In attachement I send you the image that causes me the error, and the error message that apears.

    Thanks in advance

  • Hi Paulo,

    I download the image and upload it on a local project without problems. The problem should not be related the the image size, since the error is thrown from the GDI+. The RadUpload that we use stores temp data inside
    /App_Data/Sitefinity/Temp/Libraries folder. Please verify that the account under your application pool runs has full access over this folder.

    Ivan Dimitrov
    the Telerik team
  • Hi,

    The folder has the respective rights, because if I upload images bigger then the one I sent, it works perffectly.
    So it should not be a rights problem.

    Thanks anyway
  • Hello Paulo,

    I am not able to replicate the issue locally with your image. It is possible that the problem comes from the environment under the project is hosted. What is your OS, IIS , browser you use?

    Can you replicate the issue on anther machine or using our sandbox.

    Best wishes,
    Ivan Dimitrov
    the Telerik team