Form notifications will not send - Bugs & Issues - Bugs & Issues - Progress Community
 Bugs & Issues

Form notifications will not send

  • Form notifications will not send
  • I created a form with form builder and set a couple emails for the notification to be sent to, but nothing arrives.

     The smtp settings seem to be proper, and an email arrives when requesting a test email under Basic Settings > Email Campaigns > Test SMTP Settings. 

  • Hi Lucas,

    I'm not sure if you followed the docs, but if you follow this specific topic it should work.

    Most probably you forgot that little checkbox to ENABLE the notifications.

    http://docs.sitefinity.com/setup-email-notifications-for-form-responses

    Best regards,
    Daniel

     

     

     

     

  • Hi Daniel, thanks for your suggestions.

    Everything is enabled, subscribed, from email is entered, smtp settings verified, etc... I tried sending it to a couple different emails, and still no notification is arriving.

     

     Edit: I got it fixed, had to increase the timeout settings