Password Reset

we have implemented 'forgot password' widget from sitefinity.

I have valid SMTP setting in

Settings -> advanced -> System -> SMTP(email settings)

Below parameters are set under Settings -> Advanced -> Security ->Membership Providers -> Default -> Parameters

enablePasswordRetrieval - true

enablePasswordReset - true

recoveryMailAddress - set (valid email address)

recoveryMailBody - Dear <%\s*UserDisplayName\s*%>, <br />we received a request for password change for username <%\s*UserName\s*%>.<br /> <a href="<%\s*ConfirmationUrl\s*%>" target="_blank">Go to this page</a> to set your new password. The link will be active for one hour.<br /> <br /> Best regards,<br /> The IT team <br />

 

recoveryMailSubject - 'Password recovery'

 

on Clicking the 'Forgot Password' and entering the a registered user email id and click on 'Submit', information message appears (Password reset instructions have been sent to your email ), but no mail with instructions or url to reset the password. we are using Sitefinity 8.0. Please help.

 

Thanks, Lalit

Hi Lalit,

Please check whether Administration->Settings->Advanced->Notifications->DefaultProfiles->smtp settings are as below:
ProfileType: smtp
ProfileName: Default

Then set the SMTP details into the Default profile of Notifications settings: Administration->Settings->Advanced->Notifications->Profiles->Default.

Optionally, to send form notifications through email from any other form, Enable option need to be ticked from the following settings: Administration->Settings->Advanced->Forms->Notifications.

Regards,
Arnob Makhlaqur
Telerik

This worked, Thanks Arnob!

Hello,

We are glad that you have managed to get it working.

Regards,
Nikola Zagorchev
Telerik