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Subscribe to forum threads not avialable

  • Subscribe to forum threads not avialable
  • dfb4531e-37c1-6deb-a958-ff0000446526_sf-forumsetting.png

    The control for subscribing to the forum  feed is not being displayed in my template:

        <sf:NotificationSubscription id="notificationSubscriber" runat="server" CssClass="sfforumEmailSubscriberWrp pull-right" />

    Users are also not being notified of new posts. I've attached my forum notifications settings dialog for your review. 


  • 2365569f-a0c7-445d-aee9-edefbc51ad78_forum-notifications.PNG
    Hello Mark,

    In order to setup forum subscription you need to do a couple of things:
    1. Configure SMTP settings
    2. Configure notification profiles

    Then go to Administration » Settings » Advanced » Forums » Notifications and add in SenderProfile the notification profile name you've created/setup in step 2 (by default this is the Default profile). Then select Enable checkbox to enable forums' notifications (see the attached file).

    Hope this helps.

    Nadezhda Petrova
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  • Thanks, that was exactly my issue. It was checked at some point, then the gnomes unchecked it without my approval. Thanks for the followup.