i'm using Rollbase Private Cloud, version 188.8.131.52...
i'm genarating PDF document using 'Create New Record' Trigger and 'Create Template Document' Trigger. it is generated.
but when i'm trying to open pdf it showing me this error. i'm new in this platform and i don't undrestand how to solve this..
please help me in this thanks in advance...
Can you please give us AllErrors.log file ?
thanks for replay..
can you please help me to replicate the steps how can i get AllErrors.log file?
thanks and regards,
Hi Ajit ,
Here are the steps to get AllErrors.log
1. Log into the master account.
2. Go to System Console App, go to drop-down menu of System & then from there go to Master Zone.
3.There you will see 'Logs Related to All Customers' , clicking that pops up a window with all the log files.There you will find the AllErrors.log.
thanks to you..
but i don't have Rights to access AllErrors.log file.
please tell me if you have some other alternatives.