System Error- Input length must be multiple of 16 when decrypting with padded cipher - Forum - Rollbase - Progress Community

System Error- Input length must be multiple of 16 when decrypting with padded cipher

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System Error- Input length must be multiple of 16 when decrypting with padded cipher

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Hello Everyone,

i'm using Rollbase Private Cloud, version 4.4.1.0...

i'm genarating PDF document using 'Create New Record' Trigger and 'Create Template Document' Trigger. it is generated.

but when i'm trying to open pdf it showing me this error. i'm new in this platform and i don't undrestand how to solve this..

please help me in this thanks in advance...

regards,

Ajit Bansude

All Replies
  • Hi Ajit,

    Can you please give us AllErrors.log file ?

    Thanks,

    stayal

  • Hello stayal,

    thanks for replay..

    can you please help me to replicate the steps how can i get AllErrors.log file?

    thanks and regards,

    ajit bansude

  • Hi Ajit ,

    Here are the steps to get AllErrors.log

    1. Log into the master account.

    2. Go to System Console App, go to drop-down menu of System & then from there go to Master Zone.

    3.There you will see 'Logs Related to All Customers' , clicking that pops up a window with all the log files.There you will find the AllErrors.log.

    Thanks,

    stayal

  • Hi stayal,

    thanks to you..

    but i don't have Rights to access AllErrors.log file.

    please tell me if you have some other alternatives.

    Thanks,

    ajit bansude