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Recycle Bin Record Cannot Be Restored

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Recycle Bin Record Cannot Be Restored

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Good Afternoon -

We have an issue where three records in the recycle bin cannot be restored. When we attempt to restore them, we get this error -

Import ID "1047" is already in use. It does not matter which of the three records we attempt to restore, the error message is the same and the import id is 1047. 

Any thoughts on where I should start with troubleshooting this?

Thank you,

DuBose

Verified Answer
  • Hi,

    Is there any field with integration name 'Import ID' in your application? Is it Auto-Increment field or unique field or some field which automatically gets assigned every-time on new creation.

    This error could come when we are trying to create record with some unique field values, which already exists for some other records in your object definition.

    Thanks,

    Nitin

All Replies
  • Hi,

    Is there any field with integration name 'Import ID' in your application? Is it Auto-Increment field or unique field or some field which automatically gets assigned every-time on new creation.

    This error could come when we are trying to create record with some unique field values, which already exists for some other records in your object definition.

    Thanks,

    Nitin

  • Thank you Nitin. You are absolutely correct in that the import id was set to not allow duplicates and there was another record in with the same import id. I appreciate your taking the time to respond and guide me. DuBose