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Job does not stop

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Job does not stop

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In admin environment i try to stop an importjob, the system responces with "canceling" but the job does not stop. Is there an other way to stop this job

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  • You are trying correct way to stop. The import job should get cancelled. Can you provide details about the Rollbase version you are using and import job is normal or bulk import?

  • Deer Pradeep,
     
    We are on private cloud version 4.1.1.0 (it is in production sinds july 1th 2016).
    (We have 185 users)
    It was a normal import, and was cancelled bij me after 35 minutes.
    However it look as though the cancelling had no affect, because 5 hours later is was ready on processing 64.000 records.
     
    Hope this information helps.
    Regards, Wim
    Van: Pradeep Kagithalagudem [mailto:bounce-pkagitha@community.progress.com]
    Verzonden: maandag 18 juli 2016 06:57
    Aan: TU.Rollbase@community.progress.com
    Onderwerp: RE: [Technical Users - Rollbase] Job does not stop
     
    Update from Progress Community
     

    You are trying correct way to stop. The import job should get cancelled. Can you provide details about the Rollbase version you are using and import job is normal or bulk import?

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  • Hi,

    Cancelling job doesn't take immediate effect but it will signal the job to cancel. It is stopping after 35 mins is strange. Can you check the job logs file.

    If possible share job logs file.

    We tried at our end it works correctly.

    Thanks and Regards

    Pradeep