I have created a new tenant from : system console - new costumer .
but I have not received a new mail , to get the password ?
how can I solve it ?
Could you please share AllEmails.log & AllErrors.log files. These log files are available @ C:\Progress\Rollbase\Pas_Instance\rollbase\storage\2\log
Follow the below documentation and test your email settings by sending a test mail. After that either delete the customer and create again or reset password using the username of that customer.
when I was testing , I get this error message , and I receive a mail "Sign-in attempt prevented" .
how to solve it , please ?
Can you Try once by enabling Less Secure Apps settings in your Gmail(www.google.com/.../lesssecureapps) account. It should be 'Turn On'
thank you for your answers!
yeah it was off ! I turned it to on .
but still the same error message !
Can you change the port number to 465 and try?
Can you confirm are you using the MailPort=465 and MailUseSSL=true. If not try once with the given values.
with those values it is working !
but havnt the ability to save it
it s ok , Thanks