create new tenant

Could you please share AllEmails.log & AllErrors.log files. These log files are available @ C:\Progress\Rollbase\Pas_Instance\rollbase\storage\2\log

Thanks

Srinivas

3051.AllEmails.log5127.AllErrors.log

Hi,

Follow the below documentation and test your email settings by sending a test mail. After that either delete the customer and create again or reset password using the username of that customer.

documentation.progress.com/.../index.html

Thanks

Vasantha

hi ,

when I was testing , I get this error message , and I receive a mail "Sign-in attempt prevented" .

how to solve it , please ?

Hi

Can you Try once by enabling Less Secure Apps settings in your Gmail(www.google.com/.../lesssecureapps) account. It should be 'Turn On'

Thanks,

Rajkumar

thank you for your answers!

yeah it was off ! I turned it to on .

but still the same error message !

Can you change the port number to 465 and try?

Thanks

Vasantha

Hi

Can you confirm are you using the MailPort=465 and MailUseSSL=true. If not try once with the given values.

Thanks,

Rajkumar

with those values it is working !

but havnt the ability to save it 

Thanks,

it s ok , Thanks