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Gracefully handling data provider session timeouts

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Gracefully handling data provider session timeouts

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Currently, when the data provider session times out the user is met with an error message for each read attempt made against a datasource. The way to resolve it is for the user to log out and then back in. Is there a way to gracefully handle a timeout of the data provider? Such as telling the user their session has timed out and redirecting them to the log in page? Is there a way to hook into the errors that are displayed in the popups on screen from KUIB so I can redirect the user to the log in page when they time out?

Verified Answer
  • Hi,
     
    We have a defect in our backlog which is being addressed and should be available in the upcoming release(s) of KUIB. i.e., after this fix ‘Login screen will be prompted after a session timeout in the KUIB generated app’.
     
    Please use following reference ID for tracking (for Technical Support team) – GitLab ID #391
     
    Thanks and Regards,
    Anil Kumar
     
All Replies
  • Hi,
     
    We have a defect in our backlog which is being addressed and should be available in the upcoming release(s) of KUIB. i.e., after this fix ‘Login screen will be prompted after a session timeout in the KUIB generated app’.
     
    Please use following reference ID for tracking (for Technical Support team) – GitLab ID #391
     
    Thanks and Regards,
    Anil Kumar
     
  • Thank you for the quick response. I look forward to this feature being available. Do you have a time frame on when it will be released?