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OE Graphical client error 11.4.0.1294

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OE Graphical client error 11.4.0.1294

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Hello, I am having this issue in progress 11.4.0.1194 operating system 2012 R2  when I run an application (Sxe) the app stops and shows this error, does anyone can help me, I read that this involves my comctl32.ocx but I am not sure.

OpenEdge Graphical Cleint has stopped working." The details are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: prowin32.exe
Application Version: 11.4.0.1294
Application Timestamp: 53d2e691
Fault Module Name: comctl32.ocx
Fault Module Version: 6.0.80.22
Fault Module Timestamp: 34c80716
Exception Code: c000041d
Exception Offset: 00030b03
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 5fab
Additional Information 2: 5fab756facb085eead67d40c89b12537
Additional Information 3: 5857
Additional Information 4: 58575b02a0bff7954c8550c6578c98d9

All Replies
  • What is the application doing when the crash happens? Did it work before? What has changed?

    Sent from Nine
  • Carlos,
     
    Try going into the compatibility settings for the icon used to run the application and set Windows 7 compatibility.
     
    Brian Maher
    Principal Engineer, Technical Support
    Progress
    Progress
    14 Oak Park | Bedford, MA 01730 | USA
    phone
    +1 781 280 3075
     
     
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  • Hi they are using Sxe when user wants to run the app this crash.

  • OK let me see if this works

  • Hi Carlos,
     
    Have you talked to Infor about this?
     
    Brian Maher
    Principal Engineer, Technical Support
    Progress
    Progress
    14 Oak Park | Bedford, MA 01730 | USA
    phone
    +1 781 280 3075
     
     
    Twitter
    Facebook
    LinkedIn
    Google+
     
     
    ProgressNext2018_Email_Signature
     

  • Brian they are using 2012 r2 remote desktop services to run the application

  • Carlos,
     
    I’m confused as to what that matters.  Can the app icon (no matter where it is) not be modified?
     
    Brian Maher
    Principal Engineer, Technical Support
    Progress
    Progress
    14 Oak Park | Bedford, MA 01730 | USA
    phone
    +1 781 280 3075
     
     
    Twitter
    Facebook
    LinkedIn
    Google+
     
     
    ProgressNext2018_Email_Signature
     

  • The problem its that the client side its not compatible with 64bit version I have checked the compatibility matrix from infor

  • Hi Carlos,
     
    Okay, then unfortunately I cannot make this work for you.
     
    Brian Maher
    Principal Engineer, Technical Support
    Progress
    Progress
    14 Oak Park | Bedford, MA 01730 | USA
    phone
    +1 781 280 3075
     
     
    Twitter
    Facebook
    LinkedIn
    Google+
     
     
    ProgressNext2018_Email_Signature
     

  • Thank you for your help Brian at list I found why this cant works