(1062) SYSTEM ERROR: ixfil called during resyncing - Forum - OpenEdge Development - Progress Community

(1062) SYSTEM ERROR: ixfil called during resyncing

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(1062) SYSTEM ERROR: ixfil called during resyncing

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Hi 

I recently join. I can see some error logs in the mfgsys.lg as below, what does it mean ? we use OpenEdge 10 with Epicor 9 and having some issues recently 

 T-9908  I APPSRV 80: (2252)  Begin transaction backout.
[2019/08/21@15:28:24.103-0400] P-5688       T-9908  I APPSRV 80: (2253)  Transaction backout completed.
[2019/08/21@15:28:24.104-0400] P-5688       T-9908  I APPSRV 80: (2252)  Begin transaction backout.
[2019/08/21@15:28:24.104-0400] P-5688       T-9908  I APPSRV 80: (2253)  Transaction backout completed.
[2019/08/21@15:28:24.268-0400] P-5688       T-9908  F APPSRV 80: (1062)  SYSTEM ERROR: ixfil called during resyncing
[2019/08/21@15:28:25.295-0400] P-5688       T-9908  I APPSRV 80: (453)   Logout by SYSTEM on batch.
[2019/08/21@15:28:28.190-0400] P-2876       T-11236 I APPSRV 65: (452)   Login by SYSTEM on batch.
[2019/08/21@15:28:28.258-0400] P-2876       T-11236 I APPSRV 65: (12699) Database mfgsyssh Options: 

All Replies
  • It looks like you're showing a message that was thrown "After" the problem.  Were there any errors reported "Before" this in the db log or in the AppServer log?  

    Existing listed workarounds include:

    - Use client/server connections to the database

    - Disable the reusable objects cache by specifying -reusableObjects 0 in your AppServer's srvrStartupParam

    Kenneth S. McIntosh

    Principal Technical Support Engineer

     

     

  • Hi Ken,

    "before" that message I see in the db log only the following warning:

    WARNING: -nb exceeded. Automatically increasing from 1914 to 1946.

    [2019/08/21@14:59:33.140-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 1946 to 1978.

    [2019/08/21@14:59:33.535-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 1978 to 2010.

    [2019/08/21@14:59:33.961-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 2010 to 2042.

    [2019/08/21@14:59:34.406-0400] P-4660       T-4664  I APPSRV 61: (1)     bfblst -- Too many block levels.  Increase -nb parameter.

    "After" the error I see in server event viewer:

    "Faulting application name: _proapsv.exe, version: 10.2.1.1390, time stamp: 0x4f901cad

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.24308, time stamp: 0x5be86052

    Exception code: 0xe0000003

    Fault offset: 0x000000000000bded

    Faulting process id: 0x1638

    Faulting application start time: 0x01d55804c668d36f

    Faulting application path: c:\epicor905\oe102a\bin\_proapsv.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: d8e30acd-c449-11e9-9045-005056b4511b

  • Hi,

    I asked about the AppServer log.  The AppServer is the client that is experiencing the problem.  Was there a protrace file generated?

    Ken

    Kenneth S. McIntosh

    Principal Technical Support Engineer

     

     

  • The error 1062 is fatal ("F"). It forces a session to generate a protrace file. Can you find the protrace.5688 file? Post it there.

  • logs.zipHi George thanks for the reply.

    I couldn't not find 5688 but I found lbia9908, rcda9908 and srta9908 files …

    how to post them here ? they are big file, I don't see ant attachment

  • > I couldn't not find 5688

    Did you check the working directory of appservers?

    > but I found lbia9908, rcda9908 and srta9908 files …

    They will not help

  • Hi George,

    I found the file, pls see below:

    Exception code: E0000003

    Fault address:  00000000FD26BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll

    Registers:

    RAX:0000000074B376AC

    RBX:00000000028E6B88

    RCX:000000000012DF40

    RDX:0000000000000000

    RSI:0000000000000002

    RDI:0000000000000002

    R8 :0000000000000000

    R9 :000000000000043E

    R10:00000000FD26B000

    R11:00000000FD260000

    R12:0000000000000080

    R13:000000000003F000

    R14:0000000000001000

    R15:0000000001000000

    CS:RIP:0033:00000000FD26BDED

    SS:RSP:002B:000000000012E550  RBP:0000000000000000

    DS:002B  ES:002B  FS:0053  GS:002B

    Flags:00000206

    Call Stack:

    Address           Frame

    00000000FD26BDED  000000000012E610  RaiseException+3D

    000000000093FEE7  000000000012E640  dbut_utfpsep+4947

    000000000043A782  000000000012E690  dbut_firstByte+38A82

    0000000000435314  000000000012E700  dbut_firstByte+33614

    00000000004370C5  000000000012EAF0  dbut_firstByte+353C5

    0000000000437759  000000000012ED50  dbut_firstByte+35A59

    000000000087219E  000000000012EDC0  dsmContextSetClientCtx+39E

    00000000008D599E  000000000012EE10  dbut_utcore+14C8E

    00000000008D0B52  000000000012EEC0  dbut_utcore+FE42

    000000000086D887  000000000012F020  dsmObjectCreate+237

    000000000043F53B  000000000012F110  dbut_firstByte+3D83B

    00000000006E780E  000000000012F160  pam_get_item+5A86E

    000000000076ABF5  000000000012F1F0  pam_get_item+DDC55

    00000000006F6562  000000000012F220  pam_get_item+695C2

    0000000000714945  000000000012F250  pam_get_item+879A5

    00000000006D1402  000000000012F2E0  pam_get_item+44462

    00000000006D17E3  000000000012F330  pam_get_item+44843

    000000000071484D  000000000012F360  pam_get_item+878AD

    0000000000715DD8  000000000012F3C0  pam_get_item+88E38

    000000000076A8A4  000000000012F3F0  pam_get_item+DD904

    000000000076AFB9  000000000012F420  pam_get_item+DE019

    0000000000757166  000000000012F450  pam_get_item+CA1C6

    00000000006F6562  000000000012F480  pam_get_item+695C2

    0000000000401E4F  000000000012F4B0  dbut_firstByte+14F

    000000000040326B  000000000012F630  dbut_firstByte+156B

    00000000004050E8  000000000012F670  dbut_firstByte+33E8

    000000000040678F  000000000012F840  dbut_firstByte+4A8F

    0000000000406ECF  000000000012F890  dbut_firstByte+51CF

    0000000000407A15  000000000012F8C0  dbut_firstByte+5D15

    0000000000407FBD  000000000012FA80  dbut_firstByte+62BD

    0000000000408638  000000000012FB00  dbut_firstByte+6938

    000000000040DC33  000000000012FE00  dbut_firstByte+BF33

    000000000040C09E  000000000012FE80  dbut_firstByte+A39E

    000000000040C85A  000000000012FEF0  dbut_firstByte+AB5A

    0000000000484D93  000000000012FF20  dbut_firstByte+83093

    0000000000A443B0  000000000012FF50  dbut_utintnn+101420

    00000000775D59CD  000000000012FF80  BaseThreadInitThunk+D

    000000007773385D  000000000012FFD0  RtlUserThreadStart+1D

    ** ABL Stack Trace **

    --> PEError pe.PEError (C:\Epicor905\Server\pe\PEError.r) at line 245

       agent/RunTask.p (C:\Epicor905\Server\agent\RunTask.r) at line 2034

    ** Persistent procedures/Classes **

    Handle  File Name

    369161  C:\Epicor905\Server\bo\BpInstanceCounter\BpInstanceCounter.r

    000000  C:\Epicor905\Server\db\object\\GlbCustCred.r

    000000  C:\Epicor905\Server\db\object\\BpInstanceCounter.r

    000000  C:\Epicor905\bpmExec\LiveBPM\db\object\\OrderHed.r

    000000  C:\Epicor905\Server\db\object\\TranGLC.r

    000000  C:\Epicor905\Server\db\object\\GLJrnDtl.r

    000000  C:\Epicor905\Server\db\object\\GLPeriodBal.r

    000000  C:\Epicor905\Server\db\object\\InvcHead.r

    000000  C:\Epicor905\Server\db\object\\TaxTran.r

    000000  C:\Epicor905\Server\db\object\\CurrExChain.r

    368316  C:\Epicor905\Server\pe\PECheckData.r

    368315  C:\Epicor905\Server\pe\AR_InvoicePost_Post.r

    368314  C:\Epicor905\Server\pe\PEABT.r

    368313  C:\Epicor905\Server\pe\ReviewJournal.r

    367825  C:\Epicor905\Server\pe\PEFunctionsPRG.r

    000000  C:\Epicor905\Server\db\object\\ABTWork.r

    000000  C:\Epicor905\Server\db\object\\ABTHead.r

    367741  C:\Epicor905\Server\pe\PEABT.r

    367740  C:\Epicor905\Server\pe\PEErrorStack.r

    000000  C:\Epicor905\Server\db\object\\RvLock.r

    367736  C:\Epicor905\Server\pe\PELock.r

    367735  C:\Epicor905\Server\pe\PEMessage.r

    367734  C:\Epicor905\Server\pe\PEMessage.r

    367733  C:\Epicor905\Server\pe\PECheckData.r

    367731  C:\Epicor905\Server\pe\LogView.r

    367730  C:\Epicor905\Server\pe\PEError.r

    367728  C:\Epicor905\Server\pe\LogView.r

    367727  C:\Epicor905\Server\pe\PEError.r

    000000  C:\Epicor905\Server\db\object\\LicUser.r

    000000  C:\Epicor905\Server\pe\GLControl.r (STATIC)

    000000  C:\Epicor905\Server\pe\LogView.r (STATIC)

    004061  C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r

    004060  C:\Epicor905\Server\Bpm\BpmWSSecurity.r

    001204  C:\Epicor905\Server\Bpm\BpmAsync.r

    001203  C:\Epicor905\Server\Bpm\Protocol.r

    001202  C:\Epicor905\Server\Bpm\Parser.r

    001201  C:\Epicor905\Server\Bpm\Misc.r

    001200  C:\Epicor905\Server\Bpm\Serializer.r

    001199  C:\Epicor905\Server\Bpm\BpmRPC.r

    001198  C:\Epicor905\Server\Bpm\AsyncCall.r

    001107  C:\Epicor905\Server\lib\AppService.r

    001106  C:\Epicor905\Server\core\CallContext\CallContext.r

    001105  C:\Epicor905\Server\manager\Security.r

    001012  C:\Epicor905\Server\manager\Cache.r

    001007  C:\Epicor905\Server\manager\Data.r

    001006  C:\Epicor905\Server\manager\Session.r

    001005  C:\Epicor905\Server\manager\Exception.r

    001004  C:\Epicor905\Server\lib\n2w\Amount2Text.r

    001003  C:\Epicor905\Server\manager\Localization.r

    001002  C:\Epicor905\Server\Bpm\DataTrigger.r

    =====================================================

    PROGRESS stack trace as of Thu Aug 22 08:05:15 2019

    =====================================================

    Startup parameters:

    -------------

    Exception code: E0000003

    Fault address:  00000000FCE3BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll

    Registers:

    RAX:00000000770149A7

    RBX:0000000002966B88

    RCX:000000000012E940

    RDX:0000000000000000

    RSI:0000000000000002

    RDI:0000000000000002

    R8 :0000000000000000

    R9 :0000000000000433

    R10:00000000FCE3B000

    R11:00000000FCE30000

    R12:0000000000000080

    R13:000000000003F000

    R14:0000000000001000

    R15:0000000001000000

    CS:RIP:0033:00000000FCE3BDED

    SS:RSP:002B:000000000012EF50  RBP:0000000000000000

    DS:002B  ES:002B  FS:0053  GS:002B

    Flags:00000202

    Call Stack:

    Address           Frame

    00000000FCE3BDED  000000000012F010  RaiseException+3D

    000000000093FEE7  000000000012F040  dbut_utfpsep+4947

    000000000043A782  000000000012F090  dbut_firstByte+38A82

    0000000000435314  000000000012F100  dbut_firstByte+33614

    0000000000437217  000000000012F4F0  dbut_firstByte+35517

    0000000000731D1D  000000000012F550  pam_get_item+A4D7D

    000000000044D31E  000000000012F580  dbut_firstByte+4B61E

    0000000000464848  000000000012F650  dbut_firstByte+62B48

    000000000074E788  000000000012F6F0  pam_get_item+C17E8

    000000000076ABF5  000000000012F780  pam_get_item+DDC55

    00000000006F6562  000000000012F7B0  pam_get_item+695C2

    00000000006FBB04  000000000012F810  pam_get_item+6EB64

    000000000040442F  000000000012F8B0  dbut_firstByte+272F

    00000000004069B9  000000000012F920  dbut_firstByte+4CB9

    00000000004075C6  000000000012F970  dbut_firstByte+58C6

    0000000000407709  000000000012F9B0  dbut_firstByte+5A09

    0000000000408082  000000000012FA80  dbut_firstByte+6382

    0000000000408689  000000000012FB00  dbut_firstByte+6989

    000000000040DC33  000000000012FE00  dbut_firstByte+BF33

    000000000040C09E  000000000012FE80  dbut_firstByte+A39E

    000000000040C85A  000000000012FEF0  dbut_firstByte+AB5A

    0000000000484D93  000000000012FF20  dbut_firstByte+83093

    0000000000A443B0  000000000012FF50  dbut_utintnn+101420

    0000000076EF59CD  000000000012FF80  BaseThreadInitThunk+D

    000000007705385D  000000000012FFD0  RtlUserThreadStart+1D

    ** ABL Stack Trace **

    --> UpdPQDemand lib/AppService.p (C:\Epicor905\Server\lib\AppService.r) at line 10564

       ProcessDirectives Bpm/DataTrigger.p (C:\Epicor905\Server\Bpm\DataTrigger.r) at line 1863

       as/deactivate.p (C:\Epicor905\Server\as\deactivate.r) at line 111

    ** Persistent procedures/Classes **

    Handle  File Name

    255139  C:\Epicor905\Server\bo\ReportMonitor\ReportMonitor.r

    000000  C:\Epicor905\Server\bo\ReportMonitor\Sink.r

    000000  C:\Epicor905\Server\db\object\\LicUser.r

    000000  C:\Epicor905\Server\pe\GLControl.r (STATIC)

    000000  C:\Epicor905\Server\pe\LogView.r (STATIC)

    001178  C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r

    001177  C:\Epicor905\Server\Bpm\BpmAsync.r

    001176  C:\Epicor905\Server\Bpm\AsyncCall.r

    001175  C:\Epicor905\Server\Bpm\Protocol.r

    001174  C:\Epicor905\Server\Bpm\Parser.r

    001173  C:\Epicor905\Server\Bpm\Serializer.r

    001172  C:\Epicor905\Server\Bpm\BpmRPC.r

    001171  C:\Epicor905\Server\Bpm\BpmWSSecurity.r

    001169  C:\Epicor905\Server\Bpm\Misc.r

    001107  C:\Epicor905\Server\lib\AppService.r

    001106  C:\Epicor905\Server\core\CallContext\CallContext.r

    001105  C:\Epicor905\Server\manager\Security.r

    001012  C:\Epicor905\Server\manager\Cache.r

    001007  C:\Epicor905\Server\manager\Data.r

    001006  C:\Epicor905\Server\manager\Session.r

    001005  C:\Epicor905\Server\manager\Exception.r

    001004  C:\Epicor905\Server\lib\n2w\Amount2Text.r

    001003  C:\Epicor905\Server\manager\Localization.r

    001002  C:\Epicor905\Server\Bpm\DataTrigger.r