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Datadirect driver install - Issues with JVM

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Datadirect driver install - Issues with JVM

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Hi all, I am new to the group and trying to evaluate the DataDirect driver for Amazon RedShift. I downloaded the driver onto my RHEL5 linux host. The install fails with this message:

Configuring the installer for this system's environment...
No Java virtual machine could be found from your PATH
environment variable. You must install a VM prior to
running this program.

However, JDK 7 with JVM is already installed. I think I have the JAVA_HOME, PATH and LD_LIBRARY_PATH set correctly. Any help would be appreciated.

Thanks,

Arun

All Replies
  • Hi

    Can you please  tell what the following commands outputs are ?

    1) which java

    2) java -version

  • Hi Aravind,
     

    1.       Which java

    /apollo/env/OracleBISimple/jdk/jre/bin/java

     

    2.       Java –version

    java version "1.7.0_60"

    Java(TM) SE Runtime Environment (build 1.7.0_60-b19)

    Java HotSpot(TM) Server VM (build 24.60-b09, mixed mode)

     

     
    From: AravindB [mailto:bounce-abrahmad@community.progress.com]
    Sent: Sunday, July 20, 2014 11:33 PM
    To: TU.DD.Connect@community.progress.com
    Subject: RE: [Technical Users - DataDirect Connect] Datadirect driver install - Issues with JVM
     
    Reply by AravindB

    Hi

    Can you please  tell what the following commands outputs are ?

    1) which java

    2) java -version

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    Flag this post as spam/abuse.

  • Thanks Arun for the reply. We want to repro this in our environment. Could you please share the build of the installer that you downloaded?

  • The installer I used was sourced
    from:
     
    PROGRESS_DATADIRECT_ODBC_REDSHIFT_7.1.4_LINUX_32.tar
     
    I need the 32 bit installer on my host since the application (obiee) needs a 32 bit driver.
     
    Thanks,
    Arun
     
    From: AravindB [mailto:bounce-abrahmad@community.progress.com]
    Sent: Monday, July 21, 2014 10:30 PM
    To: TU.DD.Connect@community.progress.com
    Subject: RE: [Technical Users - DataDirect Connect] Datadirect driver install - Issues with JVM
     
    Reply by AravindB

    Thanks Arun for the reply. We want to repro this in our environment. Could you please share the build of the installer that you downloaded?. Our installer team has tested the following version of the build  and informed that it is working fine.

    """"""""""""""""""

    Hi,

    I tested the redshift EVAL install on nc-lnx51 machine using the installer from following location,

    Suite Installer

    from:  /home/users/is/server/odbc/SuiteInstaller/7.1.0/20140718/linux64/ PROGRESS_DATADIRECT_ODBC_7.1_LINUX_64_INSTALL.bin

    Redshift Merge module

    from: /home/users/odbcqa/odbcserver/DriverMergeModule/redshift/linux64/7.1.0/20140715/PROGRESS_DATADIRECT_ODBC_REDSHIFT_7.1.4_LINUX_64_INSTALL.iam.zip

    Common Merge module from : /home/users/odbcqa/odbcserver/CommonMergeModule/odbc_common/linux64/7.1.0/20140715/PROGRESS_DATADIRECT_ODBC_COMMON_7.1.4_LINUX_64_INSTALL.iam.zip

    Doc Merge module

    from: /home/users/odbcqa/odbcserver/CommonMergeModule/odbc_doc/7.1.0/20140716/PROGRESS_DATADIRECT_ODBC_DOCUMENTATION_7.1.4_INSTALL.iam.zip

    The java version is

    [odbcqa@nc-lnx51 ODBC_71_64bit_12]$ java -version

    java version "1.7.0_02"

    Java(TM) SE Runtime Environment (build 1.7.0_02-b13)

    Java HotSpot(TM) 64-Bit Server VM (build 22.0-b10, mixed mode)

    I didn’t find any issue.

    Please let me know if there is any particular machine on which I can repro the issue.

    Regards,

    Priyanka

    """"""

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  • Hi,

    Please use

    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM <path to java executable>

    and

    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM <path to java> -i console  

    for console mode installation

    Thanks,

    Priyanka

  • Hi,
     
    I get the following error when I run the commands below:
     
    Launching installer...
     
    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin: line 3317: /apollo/env/OracleBISimple/jdk/jre/jcontrol lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 java -> java-binary-wrapper -r-xr-xr-x 1 p4admin amazon 1292 Jun 24 02:55 java-binary-wrapper -rwxr-xr-x 1 p4admin amazon 16246 Jun 24 02:55 java_vm lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 javaws -> java-binary-wrapper -rwxr-xr-x 1 p4admin amazon 6391 Jun 24 02:55 jcontrol lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 keytool -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 orbd -> java-binary-wrapper -rwxr-xr-x 1 p4admin amazon 5714 Jun 24 02:55 original-java -rwxr-xr-x 1 p4admin amazon 104497 Jun 24 02:55 original-javaws -rwxr-xr-x 1 p4admin amazon 5873 Jun 24 02:55 original-keytool -rwxr-xr-x 1 p4admin amazon 6013 Jun 24 02:55 original-orbd -rwxr-xr-x 1 p4admin amazon 5893 Jun 24 02:55 original-pack200 -rwxr-xr-x 1 p4admin amazon 5981 Jun 24 02:55 original-policytool -rwxr-xr-x 1 p4admin amazon 5865 Jun 24 02:55 original-rmid -rwxr-xr-x 1 p4admin amazon 5877 Jun 24 02:55 original-rmiregistry -rwxr-xr-x 1 p4admin amazon 5893 Jun 24 02:55 original-servertool -rwxr-xr-x 1 p4admin amazon 6045 Jun 24 02:55 original-tnameserv -rwxr-xr-x 1 p4admin amazon 215380 Jun 24 02:55 original-unpack200 lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 pack200 -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 policytool -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 rmid -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 rmiregistry -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 servertool -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 tnameserv -> java-binary-wrapper lrwxrwxrwx 1 p4admin amazon 19 Jun 26 20:36 unpack200 -> java-binary-wrapper: File name too long
     
    From: pkundu [mailto:bounce-pkundu@community.progress.com]
    Sent: Tuesday, July 22, 2014 7:34 AM
    To: TU.DD.Connect@community.progress.com
    Subject: RE: [Technical Users - DataDirect Connect] Datadirect driver install - Issues with JVM
     
    Reply by pkundu

    Hi,

    Please use

    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM <path to java executable>

    and

    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM <path to java> -i console  

    for console mode installation

    Thanks,

    Priyanka

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    Flag this post as spam/abuse.

  • Hi Arun,

    Please also paste the command that you entered for running the installer.

    We also cannot rule out the possibility of the installer corruption during transfer of the files. Is it possible to download a fresh instance of the installer from Progress ESD and run it.

    Also let us know if you trying to run the installer in the GUI mode or console character mode

    The example of the command for GUI mode (using custom java location as /usr/java/jdk1.6.0_25/bin/java) would be as follows,

    >cd <path/ to/ the/ installer/ location>

    >./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM  /usr/java/jdk1.6.0_25/bin/java

    and for console mode would be as follows,

    >cd <path/ to/ the/ installer/ location>

    >./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM  /usr/java/jdk1.6.0_25/bin/java -i console

    Thanks,

    Priyanka

  • Hi Priyanka,
     
    The install just hangs with no logs created to even debug anything.
     
    ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM /apollo/env/OracleBISimple/jdk/jre/bin/java -i console
     
    Preparing to install...
    Extracting the installation resources from the installer archive...
    Configuring the installer for this system's environment...
     
    Launching installer...
     
    From: pkundu [mailto:bounce-pkundu@community.progress.com]
    Sent: Thursday, July 24, 2014 11:17 PM
    To: TU.DD.Connect@community.progress.com
    Subject: RE: [Technical Users - DataDirect Connect] Datadirect driver install - Issues with JVM
     
    Reply by pkundu

    Hi Arun,

    Please also paste the command that you entered for running the installer.

    We also cannot rule out the possibility of the installer corruption during transfer of the files. Is it possible to download a fresh instance of the installer from Progress ESD and run it.

    Also let us know if you trying to run the installer in the GUI mode or console character mode

    The example of the command for GUI mode (using custom java location as /usr/java/jdk1.6.0_25/bin/java) would be as follows,

    >cd <path/ to/ the/ installer/ location>

    >./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM  /usr/java/jdk1.6.0_25/bin/java

    and for console mode would be as follows,

    >cd <path/ to/ the/ installer/ location>

    >./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin LAX_VM  /usr/java/jdk1.6.0_25/bin/java -i console

    Thanks,

    Priyanka

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    Flag this post as spam/abuse.

  • Hi Arun,

    A few more questions,

    -> Did you try using a new download tar.Z from Progressw ESD?

    -> Please print the output of command "uname -a".

    -> Please print the output of the command "more /etc/redhat-release".

    Thanks,

    Priyanka

  • Hi Priyanka,
     
    Yes, I downloaded the new driver.
     
    uname -a
    Linux d16g-analytics-obiee-gamma-6002.iad6.amazon.com 2.6.18-371.3.1.1123.6.fleetxen #1 SMP Thu Jan 30 14:57:11 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
     
    more /etc/redhat-release
    Red Hat Enterprise Linux Server release 5.3 (Tikanga)
     
    -Arun
     
    From: pkundu [mailto:bounce-pkundu@community.progress.com]
    Sent: Friday, July 25, 2014 8:33 PM
    To: TU.DD.Connect@community.progress.com
    Subject: RE: [Technical Users - DataDirect Connect] Datadirect driver install - Issues with JVM
     
    Reply by pkundu

    Hi Arun,

    A few more questions,

    -> Did you try using a new download tar.Z from Progressw ESD?

    -> Please print the output of command "uname -a".

    -> Please print the output of the command "more /etc/redhat-release".

    Thanks,

    Priyanka

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    Flag this post as spam/abuse.

  • Hi Arun,

    We need more debug logs to investigate since we are not able to reproduce this issue,

    Can you do the following steps,

    -> Open a bourne shell prompt

    -> set LAX_DEBUG=true

    -> Run the installer using the bourne shell “-x” debug option, do this twice, first without the LAX_VM option and second with LAX_VM.like so:

    sh -x ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin | tee $HOME/dbg_nolax_file.txt

    sh -x ./PROGRESS_DATADIRECT_ODBC_7.1_LINUX_32_INSTALL.bin  LAX_VM  /usr/java/jdk1.6.0_25/bin/java -i console | tee $HOME/dbg_withlax_file.txt

    Send us the dbg_nolax_file.txt and dbg_withlax_file.txt log files, we will look into it.

    Thanks,

    Priyanka

  • Hi Arun,

    Any update here?  I'd really like to get to the bottom of this problem for you.  We could also move this to our support team where we might be able to better work together to get a reproducible environment.

    Thanks,

    Brody