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Having a problem with PEC eLearning (Web Based Training), who should I contact?

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TitleHaving a problem with PEC eLearning (Web Based Training), who should I contact?
URL Name000042091
Article Number000163270
EnvironmentProduct: OpenEdge
Version: All supported versions
OS: All supported platforms
Other: WBT, PEC
Question/Problem Description
How do I find my Progress ID to access the Progress Education Community (PEC) training materials
What to check when I cannot run PEC eLearning training materials
Who to contact when web based training materials cannot be found

Having a problem with Progress WBT (Web Based Training), who should I contact?
I cannot get into a specific eLearning training course, who should I contact?
Who to contact when experiencing PEC access or WBT issues?
Steps to Reproduce
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
Resolution

Login Details to Progress eLearning

The Progress Education Community (PEC) has been updated. The new URL is https://pec.progress.com.  

As of March 11, 2020, please log in to the Progress Education Community with your Progress ID. 

If you already have a Progress ID, then simply access the Progress Education Community and you will be automatically signed in with access to your assigned eLearning content.  

If you do not have a Progress ID, then please create one: https://secure.progress.com/profile/opn/registerUid.
•    Activate your Progress ID prior to logging in to the Progress Education Community for the first time.

If you have any questions about the Progress Education Community, please contact the Progress Education team directly at:
pec@education.progress.com 

Alternatively, use the Feedback button, available on every course page, to contact the PEC team directly:
Feedback button
 

System Requirements

To run courses from the Progress Education Community, you must have:
•   A high-speed internet connection.
•   A Browser with full support of Java, JavaScript, Cascading Style Sheet (CSS) and Cookies.
•   The latest version of the Adobe Reader.
•   The latest version of the Java Runtime Environment (JRE) plug-in.
•   JavaScript must be enabled
•   1GHz processor or better
•   1GB of RAM or better
•   1GB of disk space or more

Google Chrome is recommended, ensure that your pop-up blockers are disabled. Download Google Chrome

Progress Education Community Subscription 

Instructions to enroll in the Progress Education Community (PEC) and purchase an enrollment:
  1. OpenEdge 11 Administrator learning path: https://documentation.progress.com/output/edu-rblp/OEAdmin-Catalog.html 
  2. OpenEdge 11 Developer learning path: https://documentation.progress.com/output/edu-rblp/OEDev-Catalog.html  
As a subscriber of the OEDK Classroom you are entitled to no-cost access to limited titles on the OpenEdge Developer learning path:
https://www.progress.com/openedge/classroom-edition  

Contact your local Progress Sales representative to further discuss or clarify subscription fees.
Special eLearning pricing and programs are periodically available to Progress Application Partners, who can contact their Account Manager for details.
Workaround
Notes
References to Other Documentation:

Progress Education Community - Online Training
https://www.progress.com/services/education/virtual-training  
Keyword Phrase
Last Modified Date8/1/2022 10:05 AM

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