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Error code: 0x80020009 when running a Crystal Report

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TitleError code: 0x80020009 when running a Crystal Report
URL Name000038970
Article Number000162143
EnvironmentProdut: OpenEdge
Version: 10.x 11.x
OS: Windows
Question/Problem Description
Error code: 0x80020009 when running a Crystal Report
Error 5890 occurs while accessing component property/method: Location
Steps to Reproduce
Clarifying Information
Application was migrated from a Client/Server to WebClient
SSL Layer was added to the configuration
After adding SSL layer Crystal Reports started to have issues
If servers are restarted Crystal Reports some times work again without issues 
Error MessageError occurred while accessing component property/method: <property or method name>.
<COM message>
Error code: 0x80020009 <Program name> (5890)
Defect Number
Enhancement Number
Cause
Database startup parameters are not configured properly.  When application starts 4GL connections are consuming all servers leaving no server for the SQL connections, which is what Crystal Reports uses to connect to the database. 

The SQL broker cannot find more servers available since the database configuration has 4GL and SQL brokers competing for remote servers (-Mpb).
  • This is why when the database server was restarted and first requirements were from Crystal Reports, that allowed a SQL server to start and serve SQL connections without problems.
  • When ABL client/server connections were first after restarting the database broker they consumed all available remote servers and there were no remaining remote servers for the database manager to start a SQL broker for Crystal Reports. 
Resolution
Define 4GL and SQL brokers separately and verify database startup parameters to ensure sufficient remote servers (-Mpb) are available for SQL connections. 

For further information refer to Articles:
Workaround
Notes
Keyword Phrase
Last Modified Date9/11/2023 4:01 PM

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