Community Archive (Customer) asked a question.

April 27, 2018 at 1:15 PM
Bring back the admin console

 

Starting with version 2017, Ipswitch deprecated the admin console and Custom Menu items, destroying years of work and reducing WhatsUp Gold from a comprehensive network administration suite to yet another flashy monitoring product.

I know I cannot be the only person who has chosen to remain at or below version 16.5 (or find another product). 

Please help get Ipswitch to reverse these decisions by writing to the company or your customer representative.

  • 20 answers
  • 146 views

  • Community Archive (Customer)

    We are using IE Version 11. Unfortunately, we do not have access to Edge or Firefox.

  • Community Archive (Customer)

    @Micheline Proulx​ Thank you for your response. As of our latest release, the issues with creating monitors using IE should be resolved. It works even better in Edge if you can use that browser instead. Which version are you currently running?

  • Community Archive (Customer)

    No but it was where I would create the monitors etc. When I upgraded to WhatsUpGold 2017, I was unable to create the monitors/policy using IE - would get a java error. Was never resolved but the workaround was to use Chrome.

     

  • Community Archive (Customer)

    @Micheline Proulx​ Is there something you are using in the Admin Console that you cannot do on the web?

  • Community Archive (Customer)

    I totally understand everyone's concern. Since the upgrade of WhatsUpGold 2017, we have been having so many issues and wish we could go back to using version 16. I hope IPswitch can finally fix these issues and stop telling up to upgrade. Bring back the admin console!!!

  • Community Archive (Customer)

    Does v2018 sp2 have the option to import custom dashboards/views? I am currently using 16.5 and was unable to in v2017. Has this changed?

  • Community Archive (Customer)

    @Pedro Costa​ It will be available in the map view within the Admin Console. The custom actions in most cases rely on programs being installed on the server in order to execute, so it's not possible to put them on the map within the web interface. That's the same as it was in v16.

  • Community Archive (Customer)

    That's good news, but will that be together with the map view as well?

  • Community Archive (Customer)

    Hi everyone. The device custom menu functionality will be back in the Admin Console with our next release, which is due out in the October timeframe.

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