Community Archive (Customer) asked a question.

July 21, 2014 at 1:36 PM
Updating v16.1 to v16.2.5 License, versions
I am really new to whatsup. I will update WUG v16.1 to V16.2.5. I have downloaded an apllication for the update v16.2.5 (419000kb), and have saved the database file (backup) I got from the v16.1. Question: Should I just run the file (v16.2.5), and it will update by itself without worrying for the old database to be deleted? Any unforseen events that might happen?  anyways I save the backup for the database. How about the number of devices, we bought additional license for additional devices. Will this affect the old devices saved in the database, or it will just carry over the new devices?  
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  • Community Archive (Customer)

    When you run the installation to get the upgrade going, it actually backs up the database if you proceed with the default options.
    The existing data will not be deleted or overwritten. As always, it's good to have a backup just in case. However I do not know of any operations within the upgrade which would removed any data from the database.
    Edit: The device count for your license would apply to WUG as a whole. WUG will not care when the devices were added and a device can always be removed from WUG to free up license as needed. To my knowledge, the count of devices depends on the amount of unique Device ID's in the database that do not have the bRemoved flag set.

  • Community Archive (Customer)

    By the way
    This is not connected to the internet, and thus I have downloaded the file v16.2.5 from another PC and file was transfered via ftp to the WUG PC (Win7 Pro 64 bit).
     
     
    Thank you so much for the help