Community Archive (Customer) asked a question.

Edited December 10, 2016 at 6:18 AM
Http error 503 ? Whatsup Gold
Hi , I have installed latest version of whatsup gold in server 2008 R2. It's working fine from few days and suddenly it's stopped from website and gives a HTTP error 503 ? From troubleshooting i have found that whatsupgold_user has been removed from server. So i have created again and set the application password on whatsup_gold iis website. I have restated the SQL, iis , Ipswich but no luck. can someone suggest on below issue. Thanks, Bhautik Shah
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  • Community Archive (Customer)

    Hi Bhautik,
    If you mean that the Windows account is removed, we are going to change WhatsUp Gold default user with another existing account.
    <ol>
    <li>Open IIS manager</li>
    <li>Expand Application Pools</li>
    <li>Select NmConsole, and from the Action side select Advanced Settings </li>
    <li>In the Identity, enter the details of your existing account or use one from built-in accounts.</li>
    <li>Click Recycle to restart the application pool.</li>
    </ol>
    https://technet.microsoft.com/en-us/library/cc771170(v=ws.10).aspx
    BR,
    Ahmed