Community Archive (Customer) asked a question.

September 16, 2016 at 3:19 PM
after installation sysadmin login is not working
Hello, I installed DMZ 8.3 on 2012 R2 server using MSSQL. After successful installation, tried to login from localhost and not able to login. I reset the sysadmin password as suggested by support team. Successfully reset the password using reset utility. After reset also same issue exists and not ablet o login sysadmin. Please suggest. Many Thanks. Lakshmi
  • 4 answers
  • 198 views

  • Community Archive (Customer)

    Same issue with me but I came to know that sysadmin will not work using browser. Login to Server and type localhost in browser. same is what is am doing when I need to use sysadmin

    ---------------------------------------

    Guys if you are looking any suggestion or support from IPSwitch for sure you will not get any help. I had very bad experience of sending mails only and in replies are Google articles by IPSwitch TAC

  • Community Archive (Customer)

    Your best bet is to get back to support for more assistance; the tool they hand out should work.  Failing that, I'd be tempted to check for old versions of the DB and extract the sysadmin user record from the user table, then import it as a new user into your current DB.

  • Community Archive (Customer)

    HI  <b>varalakshmi</b>
    What is the actual error you are getting.
    By default admins can only logon from certain IP ranges and if you don't whitelist for example localhost you can lock yourself out.
    Andrei