How do I activate my production license over the evaluation following a server migration?
How do I activate my new purchased license over the 14 day evaluation?
How do I activate my production license over a trial license?
 

Follow these steps to activate your newly purchased WhatsUp license over your evaluation/trial license, or to activate your production license over an evaluation license following a server migration

To activate your purchased license over your evaluation please follow the steps below:

 

Evaluation used for Migration of an existing WhatsUp Gold:

 

If the Evaluation was being used to Migrate WhatsUp Gold to a new Server, you will first need to deactivate the purchased license key on the old server. Once deactivated, proceed with the steps below to activate the purchased license:

 

See: How to deactivate a license for WhatsUp Gold

 

Activating your Purchased License in place of an Evaluation License:

 

If this is a completely new purchase and/or once the old server is deactivated, you can proceed with activation of the purchased license key on what is currently the evaluation server.

 

1. Click Start > Programs > Ipswitch WhatsUp Gold > *right-click* Manage WhatsUp Gold License > More > Run as admin >
2. Click Next > Enter the activation key for your purchased license > Click Activate.

 

If the server does not have internet access or your company firewall rules block access to our license servers, follow the steps below to perform an offline activation.

1. Open your license manager in elevated privileges:
   1. Click Start > All Programs > Ipswitch WhatsUp Gold > *right-click* Manage WhatsUp Gold License > More > Run as admin
2. Click Next
3. Enter the activation key for your purchased license
4. Look below the text box where you entered the activation key and un-check the box 'Use active internet connection'.
5. Click 'Activate' then click 'Generate File' and save the license.ofa file somewhere easily accessible.
6. From a computer with internet upload the OFA file to the offline activation site. (Select 'Upload OFA file' from the drop-down list)
   1. https://community.progress.com/s/offline-activation
7. Save the license file and then import it into the activation utility to complete activation.

See also: How to perform an offline activation and installation of WhatsUp Gold