Chef Automate back up is stuck and back up status is idle. How do I cleanup this ghost backup job so new backups can be generated?

There was a Chef Automate backup which was kicked off 3 days ago manually. It was causing issues on the server and I stopped and started the Chef Automate services. Now I see this:

$ sudo chef-automate backup list
Backup State Age
20241123070018 completed 6 days old
20241125211409 in progress 3 days old

 

What is needed to be done to cleanup this ghost backup job so new backups can be generated?

Follow the below steps to get rid of the ghost backup and create new successful backups.

Run the following command:

$ sudo chef-automate backup list
Backup State Age
20241123070018 completed 6 days old
20241125211409 in progress 3 days old

Notice that the ghost backup is in progress state, copy the backup name.

Run the following command:

sudo chef-automate backup show <ghost_backup_name>

Note the location of the backup files in the output and manually delete the backup directory: 

sudo rm -rf /path/to/backup/<ghost_backup_name>

Restart the Chef Automate services to ensure the state is refreshed and then try to create another backup when all the services are running after the restart.

sudo chef-automate restart-services
sudo chef-automate backup create