When looking through the WS_FTP Server log files there are a lot of entries for the SCHED service that are stating permission denied when attempting to clean the files as per the Auto Cleanup settings. All the folders in question are located on a network share.

The issue is occuring as the scheduler service doesn't use the impersonation settings account that is specified under the host details page. Instead it will use the account that the service itself runs as, which is by default, local system. This will generally not have access to any network location that has been setup as a folder.

To resolve the issue, the scheduler service would need to be set to run as a user account that has access to all the network locations that are set to be cleared down using the AutoCleanup Feature.

To set the service to run as a non default user you will need to do the following.

1. Go Start --> Run and type in services.msc and click ok
2. When the services.msc window opens scroll down until you find the service called "Ipswitch Scheduler Service".
3. Right click on that service and choose properties.
4. Click on the Login Tab
5. Select the "This account" radio button and enter in the domain\username and password for the account you wish to run it as.
6. Click ok to save the change.
7. Right click on the service again and choose restart.

The service should now come back up and run as the account it is set too in the steps above.

The Autocleanup will automatically run again at 1am local server time. So the next morning you can check the logs and it should have successfully have cleaned up network files. To filter the WS_FTP Server logs to look at the scheduler service only please refer to the link below.

Checking WS_FTP Server logs for Auto Cleanup Runs