We are trying to implement the "change password" functionality on the frontend of a site (7.0/Claims) but are not receiving the email that contains the link to the change password page. I have followed the instructions here: www.sitefinity.com/.../configuring-the-change-password-widget. There is no error in the error logs and from the frontend, everything appears to have worked as expected (user receives the message: Password reset instructions have been sent to your email). Following are the steps I've taken and settings I have configured:
1. Created a Login page with the Login widget.
2. Configured the Login widget settings ChangePasswordPageUrl, DestinationPageUrl, ShowLostPasswordLink (true)
3. Created a Forgot Password page with the Change Password widget.
4. Administration > Settings > Advanced >
4.a. Notifications > Profiles > Default: added settings for DefaultSenderEmailAddress, Host, Port (left default of 25), Username, Password
4.b. Security > Membership Providers > Default > Parameters: requiresQuestionAndAnswer (false), enablePasswordRetrieval (have tried both true and false), enablePasswordReset (true), recoveryMailAddress, and confirmed recoveryMailBody and recoveryMailSubject are entered
4.c. System > SMTP (email settings): Host, Port (left default of 25), Username, Password, DefaultSenderEmailAddress
Thanks for the reply, Ivan. Sorry that I forgot to mention that I had made dummy changes to the web.config a few times in order to force a restart. I had my network admin recycle the app pool, and I made an additional change to the web.config, but it is still not working. I am going to create a user for you to log into the backend. Can you please let me know what email address you would like me to use for your user?
Ok thanks - I will submit a support ticket then.