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Unsubscribe link not appearing

  • Unsubscribe link not appearing
  • Hi

     We are trying to setup a mailing list and we have followed the example in this screencast http://screencast.com/t/lq2BQqYKobpw and in the documentation.

    However the email that the subscriber gets does not have an unsubscribe link in it. Other fields like FirstName are being replaced properly. We have a page with an unsubscribe widget on it and this page is selected in the mailing list.

    The site was recently upgraded from 3.6 to 7.1 if that makes a difference.

    Has anyone seen this before? Any suggestions?

     Thanks

  • Hi Charlotte,

    This is a known issue logged as a bug in our Feedback portal where you could subscribe for receiving notifications on status change.

    The unsubscribe link is resolved correctly in the e-mail campaign issues, so the users could be able to unsubscribe once the next issue is sent.

    Regards,
    Svetoslav Manchev
    Telerik
     
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