Edit an existing order? - Ecommerce - Ecommerce - Progress Community
 Ecommerce

Edit an existing order?

  • Edit an existing order?
  • Hi

    Is it possible to edit an existing order in the backend to change an item, or shipping, or discount, or anything really?

    Thanks

    Cheers
    Richard
  • Hey Richard,

    By default there's no backend interface to change an order. Once it's placed, it's stored and the only thing that can be changed is its status (paid, delivered, etc).

    Naturally you can get creative with the API and insert your own magic.
  • Hi Richard,

    Jochem is correct (of course :)). You can make changes with the API but you would be responsible for doing all the recalculations and dealing with the change to the customers credit card and everything else.

    Not a trivial task.

    Greetings,
    Randy Hodge
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  • HI Rnady

    Thanks for replying - presumably I can have it that I can edit all the elements apart from anything to do with the actual monetary transaction?

    And also does the SagePay integration do SagePay Form as well as SagePay Direct so that I can have all financial transaction aspect take place on their servers any way?

    Thanks

    Cheers
    Richard
  • Hi Richard,

     That's correct.

    As far as SagePay is concerned we don't have support for non-transparent providers just yet, so no direct support for SagePay Form.

    Greetings,
    Patrick Dunn
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  • Hello Justin,

     We don't provide direct provider support for non-transparent methods. You can view our provider system and the built in payment providers here. However, if you're after a custom solution outside our provider model this one page checkout widget may help.

    I hope this helps.

    Kind regards,
    Patrick Dunn
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  • Hi Patrick

    I'm a bit late to this party, so wondered whether anything had changed regarding SagePay integration options. At present we have to use the SagePay Direct method of integration, this means we have to be PCI DSS compliant, which entails a yearly audit and puts us at 'High Risk' according to Lloyds TSB Cardnet, our Card Payment acceptance service. 

    All other payment integration options removes the need for any PCI DSS compliance and would be preferable.

    thanks

    Justin