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 Bugs & Issues

Missing Dashboard Widgets

  • Missing Dashboard Widgets
  • It seems that some of our widgets on the Dashboard Backend Page have come up missing. We are getting this error when logging in to the dashboard: 

    Cannot find template "~/SFDashboard/Telerik.Sitefinity.Dashboard.Web.UI.DashboardWelcomeWidget.ascx"

     My fear is that someone unknowingly deleted this widget among others. How can we restore these widgets or restore our dashboard page and reconcile this issue we are having?

     

     

  • Hi Zachary,

    What I would suggest is to try to reinstall the Dashboard module. To do this, please open the SystemConfig.config file located under ~/App_Data/Sitefinity/Configuration folder and remove the version attribute of the Dashboard module as shown below:

    <add name="Dashboard" />

    Then please restart the application by resaving the web.config file and run the project in browser.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  • Thank you. That took care of the first error. Now there is  this:

    Cannot find template "~/AnalyticsModule/Telerik.Sitefinity.Analytics.Server.Infrastructure.Web.UI.AnalyticsTimeline.AnalyticsTimelineDashboard.ascx".

     

    Should I do the same thing and reinstall the Analytics Module?

  • Hello Zachary,

    Can you please try to reinstall the Analytics module following the steps in this KB article.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  • Hi 

    I also facing

    Cannot find template "~/AnalyticsModule/Telerik.Sitefinity.Analytics.Server.Infrastructure.Web.UI.AnalyticsTimeline.AnalyticsTimelineDashboard.ascx"

    it turn out that VirtualPathSettingsConfig.config missing 

    <add resourceLocation="Telerik.Sitefinity.Analytics.Server.Infrastructure" resolverName="EmbeddedResourceResolver" virtualPath="~/AnalyticsModule/*" />

     

  • Hello Herbert,

    Thank you for sharing the information with the community.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  • I was also coming across the issue described with the Analytics module.  The fix described by Herbert worked for me as well.  Thank you!
  • My dashboard widget did not install on my upgrade.  I did not get an error, just noticed that it did not install.  I tried to reinstall int and the page spins for a bit, then takes me back to the Modules and Services page with nothing happening.  I have not seen any errors in log files either.  Any ideas?