My thread was deleted so I have no record of the error I previously reported - Bugs & Issues - Bugs & Issues - Progress Community

My thread was deleted so I have no record of the error I previously reported

 Bugs & Issues

My thread was deleted so I have no record of the error I previously reported

  • My thread was deleted so I have no record of the error I previously reported
  • Hello,

    My previous thread "Some search suggestions yield zero results" was recently deleted by Stefani Tacheva.  This is the comment they added before deleting the post:

    "Would it be possible for you to get back to us and discuss each of these problems in details? We would like to identify whether something is considered as a bug in the product or missing implementation on our side. Then we can log feature requests or bugs depending on the issue."

    However, now that the post is deleted, I can no longer refer to the original error report in order to discuss it further. I was also not told which channel to use to discuss the problems. Should I submit a support ticket?​ I submitted a support ticket on this issue when I first encountered it, and the support tech was unable to help me, which is why I submitted the bug report.

    Please restore this bug report or provide additional guidance on who I should contact to resolve this issue.

    Julia

  • Hi,

    You have access to the item again. Please, open a support ticket with the information on the issue you are experiencing and we will investigate in more detail.

    Regards,
    Atanas Valchev
    Telerik
     
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