There is a setting to email the person who submitted a form, and this setting is not behaving as expected for us. As my topic title indicates, we're using Sitefinity 6.
We have a "Website Feedback" page which uses the "Form (email)" widget to accept user comments and send them to an internal e-mail address, and that basic functionality is working.
We want the person submitting the comment to receive an e-mail thanking them for their comment and confirming that it was submitted. When I click "Edit" on the widget, a dialog appears. That dialog has an "Additional" section, under which is a checkbox which says "Send an email back to the person submitting the form"
We've checked that box, saved the form, and published the page. But when I type a comment as a test, no confirmation arrives at the e-mail address I supplied when I submitted my test comment.
Is there a known issue or possible workaround associated with this setting? Since user-submitted comments are delivered and read within the organization, I'm inclined to believe that our current SMTP-related settings would be correct.
I am very confused as to whether or not Sitefinity has the ability to send an email to the person submitting the form. There are numerous forum articles that specifically ask about sending the confirmation to the person submitting the form. In each one I found "Telerik Support" answers the question by implying that it does and pointing to articles about configuring forms so that a registered user can receive confirmation when other people submit the form.
This is the first forum article (or Sitefinity document) I found in which a setting is described that will actually send the email to the person submitting the form. In Matts initial question to this forum post he states,
When I click "Edit" on the widget, a dialog appears. That dialog has an "Additional" section, under which is a checkbox which says "Send an email back to the person submitting the form"
Problem is I don't see that setting. Also how would it even know the email address to send the confirmation to. Would the person submitting the form have to be logged in as a user? If so that won't work in my situation because the form needs to be filled out by people who are not users.
Can someone please confirm whether or not this functionality exists or has to be coded?