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Staging and Sync not showing up after activating

 Bugs & Issues

Staging and Sync not showing up after activating

  • Staging and Sync not showing up after activating
  • I have a license which should have access to Staging\Sync, we have a dev and live instance and in both cases when we enable the module (no errors btw), it doesn't appear in the backend menu, and visiting the URL directly generates a 404...

    System.Config shows it as activated, no errors...

    Thoughts?

  • Hello,

    Execute the following query on the database and check whether both the page node and page data of the Synchronization page are present.

    SELECT * FROM sf_page_node
    WHERE url_name_ = 'Synchronization' and node_type = 0
     
    SELECT * FROM sf_page_data
    WHERE page_node_id = (SELECT TOP 1 id FROM sf_page_node WHERE url_name_ = 'Synchronization' and node_type = 0)

    If either one is missing (presumably the page data is missing) use the API to delete the page and then reinstall the SiteSync module.

    Regards,
    Velizar Bishurov
    Telerik
     
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