javax.net.ssl.SSLException: Unrecognized SSL message, plaint

Posted by Valeriy Bashkatov on 28-Nov-2013 01:31

Hi!

My question is about setting up email in Rollbase Private Cloud. (my laptop with Win 7 Ent).

I configured the Email Server: Administration Setup -> Email Server Settings.

Test Settings is Ok. I received a email on the test email address.

But, when I created new user (or reset password for him) this user not received email about this. In the log file I see this error message from Java:

[2013-11-28 11:29:54,737] Password for user Test User has been reset by Valeriy Admin at 11/28/2013 11:29 AM
[2013-11-28 11:29:54,737] Passwords for 1 users have been reset.
[2013-11-28 11:29:54,827] ===> Error in thread MailQueue at 11/28/2013 11:29 AM
[2013-11-28 11:29:54,827] javax.mail.MessagingException: Exception reading response;
nested exception is:
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1349)
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1191)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
at javax.mail.Service.connect(Service.java:255)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144)
at javax.mail.Transport.send0(Transport.java:150)
at javax.mail.Transport.send(Transport.java:80)
at p10.a490.doJob(a490.java:82)
at com.rb.util.system.a140.run(a140.java:166)

Maybe someone knows what I need to do to fix it?

Regards,

Valeriy

All Replies

Posted by Anoop Premachandran on 28-Nov-2013 07:25

Is the flag "Use SSL to connect to mail server" in Email Settings checked or unchecked ?

Posted by Anoop Premachandran on 28-Nov-2013 07:29

Are u using an SMTP Proxy ?

Posted by Valeriy Bashkatov on 28-Nov-2013 08:05

This flag is checked. "Test Settings" working good.

Posted by Valeriy Bashkatov on 28-Nov-2013 08:05

>>Are u using an SMTP Proxy ?

Yes

Posted by Anoop Premachandran on 28-Nov-2013 08:16

Can you share some details of the SMTP Proxy Server Software ? We use JavaMail API and it does not support HTTP Proxy Servers for SMTP..

Posted by Valeriy Bashkatov on 28-Nov-2013 08:21

Hmm, I do not understand what happened, but when I reinstalled rollbase through ROLLBASE_FULL_INSTALLER_2.0.0.4_WIN_64.exe, rather than manually as before - it work now. Only now uses Java which established the installer. The previous version of Java and the current version of Java are the same.

I think it depends on the settings of Java. Just do not understand what settings were needed.

This thread is closed