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Hi Guys,


Kindly please help me with this system error:

com.aspose.words.Document.save(Ljava/io/OutputStream;l)V

Thank You!

All Replies
  • HI Hebert,

    Can you please give more details like when did you got this error. That will help us to find what went wrong.

    Thanks,

    Rajkumar

  • Hi Rajkumar,

    Thank you for replying.

    Here is what i did.

    Here's the steps:

    1. Click Setup tab.

    2. Click Accounts.

    3. Click Send Bill link of the target Account.

    4. Select Inhouse.

    5. Click Save

    after saving the error occur.

    Thank You!

  • here is the error in main.log

    [2015-01-07 16:12:54,350] Loading to PROD1 begins: thread http-bio-8080-exec-6

    [2015-01-07 16:12:56,006] Loading to PROD1 completed in 1672 ms

    [2015-01-07 16:12:56,647] 01/07/2015 04:12 PM 2483135 USER from Dev Zone has logged in PROD1: type=0 thread=ajp-bio-8009-exec-1

    [2015-01-07 16:13:11,475] 01/07/2015 04:13 PM 2483135 USER1 from Dev Zone has logged in PROD1: type=0 thread=ajp-bio-8009-exec-1

    [2015-01-07 16:13:33,959] 01/07/2015 04:13 PM 2483135 USER2 from Dev Zone has logged in PROD1: type=0 thread=ajp-bio-8009-exec-1

    [2015-01-07 16:14:22,491] Rollback transaction #29 in thread 49 due to java.lang.NoSuchMethodError: com.aspose.words.Document.save(Ljava/io/OutputStream;I)V

    [2015-01-07 16:14:22,538] ===> Error in thread ajp-bio-8009-exec-1 at 01/07/2015 04:14 PM

    [2015-01-07 16:14:22,538] java.lang.NoSuchMethodError: com.aspose.words.Document.save(Ljava/io/OutputStream;I)V

    at com.rb.core.services.template.impl.WordParser.parse(WordParser.java:59)

    at com.rb.core.services.template.a497.process(a497.java:66)

    at com.rb.core.ui.web.field.TemplateSelect.getAttachment(TemplateSelect.java:216)

    at com.rb.core.services.template.a499.getReplace(a499.java:730)

    at com.rb.core.services.template.a499.parse(a499.java:361)

    at com.rb.core.services.template.a498.process(a498.java:57)

    at p9.a538.processTemplate(a538.java:150)

    at p9.a538.sendTemplateMail(a538.java:139)

    at com.rb.core.services.event.impl.SendEmail.trigger(SendEmail.java:77)

    at com.rb.core.services.event.TriggerRunner.runTriggers(TriggerRunner.java:473)

    at com.rb.core.data.object.DataObjectHandler.create(DataObjectHandler.java:967)

    at p4.a264.create(a264.java:192)

    at com.rb.core.logics.servlet.ObjectServlet.doPost(ObjectServlet.java:140)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)

    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:193)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at java.lang.Thread.run(Unknown Source)

  • HI Herbert,

    Could you please provide your application xml to debug.

    Thanks,

    Rajkumar

  • Hi Herbert,

    From 3.1 release Rollbase supporting "Aspose.Words for Java 14.8.0"

    Can you please check the Aspose.Words version you are using and update.

    Please find more info at below link

    documentation.progress.com/.../index.html

    Thanks,

    Rajkumar

  • It looks like your Rollbase version is older then Aspose JAR files you're using.

  • Hi Herbert,

    As recommended, could you please check the Aspose.Words version you are using and update if required?

    I look forward to hearing from you.

    Regards

    Yannick