API Hits Restriction - Forum - Rollbase - Progress Community

API Hits Restriction

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API Hits Restriction

  • Hi,

    We have a rollbase private cloud  We are now hitting the limit of Rollbase

    SERVICE LEVEL                             24 HOURS LIMIT                 1 HOUR LIMIT

    Professional                                    50,000                                    2,083

    is there a way to change change this. What can we do?

    here is our error.

    Number of API calls during past hour exceeded allowed maximum of 2083

    I hope you can help me. You are free to email me.

    Thank you!

  • You can edit servicelevel.xml under <tomcat>/rollbase/config and increase the limit value.

    Note that this would require a restart to effect it.

  • If this were a hosted situation, the I believe that the limit is tied to your subscription level. In that case, you need to contact Progress Customer Support or your salesperson about getting a different license file. (I am not 100% sure of this, but Customer Support should be able to help).   

    The response above shows that it is different for private-cloud installs (where it is up to you as the 'owner' of the hardware to decide what limits your 'users' are restricted to.