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Licence Exception when instantiating an Appserver

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Licence Exception when instantiating an Appserver

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Hello,

This is my first post in the community - I attended PUG Challenge last year and it was fun! This is my second year using Openedge technology so please be patient with me!

I am reading the "OpenEdge® Getting Started: Installation and Configuration" document; our server is already installed and configured, but I am trying to start developing in Kendo. For this, I understand I need to have an instance of the Unified Broker, or AppServer. Correct?

I configured this instance through Openedge Explorer. But when I try to start it I get this error:

[18/10/03@16:18:43.128-0700] P-012070 T-Main 2 UB Basic Licence Exception: com.progress.common.licensemgr.LicenseMgr$NotLicensed: Not licensed to run this product.

[18/10/03@16:18:43.128-0700] P-012070 T-Main 1 UB ----------- ERROR : Not licensed to run this product. (8452)

Now, I think we have the product already licensed... here's the list of products we have licensed:

Release	Description	Date Available
11.7.3	Progress® OpenEdge® 11.7.3 (all platforms)	May 2, 2018
11.7	Corticon® Server+ & Studio 5.7.2 for OpenEdge® 11.7	Oct 1, 2018
11.7	Corticon® Server+ & Studio 5.7.1 for OpenEdge® 11.7	Jul 10, 2018
11.7	Corticon® Server+ & Studio 5.7 for OpenEdge® 11.7	Feb 9, 2018
11.7	Corticon® Server & Studio 5.6.1 for OpenEdge® 11.7	Apr 7, 2017
11.7	Corticon® Server & Studio 5.6 for OpenEdge® 11.7	Oct 28, 2016
11.7.1	Progress® OpenEdge® JMS Adapter	Jul 12, 2017
11.7	Adapter for Sonic ESB	Apr 10, 2017
11.7	AppServer Internet Adapter (AIA)	Apr 10, 2017
11.7	Mobile/REST Management Agent	Apr 10, 2017
11.7	NameServer	Apr 10, 2017
11.7	Progress® OpenEdge® Business Process Modeler	Apr 10, 2017
11.7	Progress® WebClient™	Apr 10, 2017
11.7	SQL Client Access	Apr 10, 2017
11.7	Supplemental PROMSGS	Apr 10, 2017
11.7	Web Services Adapter (WSA)	Apr 10, 2017
11.7	WebSpeed Messenger	Apr 10, 2017
11.7	Microsoft version 4.6 .NET Framework (32-bit and 64-bit)	Mar 31, 2017
11.7	Progress® OpenEdge® 11.7 Business Process Server Portal Translations	Mar 31, 2017
11.7	Progress® Development AppServer for OpenEdge®	Mar 31, 2017
11.7	Progress® Production AppServer for OpenEdge®	Mar 31, 2017
11.7.x.x	Progress® OpenEdge® 11.7 Hot Fixes	Mar 31, 2017

Can anybody point me on the direction of a document that can help me? Or if you need more information also let me know.

Thank you!
All Replies
  • Do you have 2 progress installations on the same machine?  I have seen similar things when the DLC environment pointed to one OpenEdge version and we tried to start another version.

  • This looks to be the list straight out of ESD (and is not a list of the products installed and licensed on the specific machine). Please check the license info on the machine where OpenEdge is installed ('License info' on Windows / showcfg on Linux) and check that list for one of the following items:

    • OE Application Svr Basic
    • OE Application Svr Ent

    These are the items that correspond to the 'unified broker/AppServer' which is the classic AppServer.

    If you're considering to do something with Kendo, I'd advice to go with the new application server (PASOE) and those items (from a license perspective), should be shown like this (if entered while installing):

    • Progress Dev AS for OE
    • Progress ProdAS for OE

    If you are licensed, but have not entered the control keys for these products during installation, you can probably just update the license by running the 'License update' program on Windows (under 'Progress') or use the 'proudpt' program on Linux (in your %DLC% folder). 

  • Hello! Thanks for your replies. When I run showcfg (Linux server). So , as  Ruben said, I do have ProdAS for OE. Also, you're right Ruben, I want to start working with Kendo; so for this, do I just need a PASOE instance? I have one deployed for .NET. Can I use this same instance for Kendo?

            Product Name:  OE Enterprise RDBMS

       Installation Date:  Wed Sep  6 11:14:54 2017

              User Limit:  20

         Expiration Date:  None

           Serial Number:  004153423

         Control Numbers:  ++++++++++++++++

          Version Number:  11.7

           Machine Class:  KB

             Port Number:  43

            Product Name:  4GL Development System

       Installation Date:  Wed Sep  6 11:14:54 2017

              User Limit:  4

         Expiration Date:  None

           Serial Number:  004154483

         Control Numbers:  ++++++++++++++++

          Version Number:  11.7

           Machine Class:  KB

             Port Number:  43

            Product Name:  Progress ProdAS for OE

       Installation Date:  Wed Sep  6 11:14:54 2017

              User Limit:  5

         Expiration Date:  None

           Serial Number:  006131267

         Control Numbers:  ++++++++++++++++

          Version Number:  11.7

           Machine Class:  KB

             Port Number:  43