(1062) SYSTEM ERROR: ixfil called during resyncing

Posted by dcala@gfxltd.com on 22-Aug-2019 11:40

Hi 

I recently join. I can see some error logs in the mfgsys.lg as below, what does it mean ? we use OpenEdge 10 with Epicor 9 and having some issues recently 

 T-9908  I APPSRV 80: (2252)  Begin transaction backout.
[2019/08/21@15:28:24.103-0400] P-5688       T-9908  I APPSRV 80: (2253)  Transaction backout completed.
[2019/08/21@15:28:24.104-0400] P-5688       T-9908  I APPSRV 80: (2252)  Begin transaction backout.
[2019/08/21@15:28:24.104-0400] P-5688       T-9908  I APPSRV 80: (2253)  Transaction backout completed.
[2019/08/21@15:28:24.268-0400] P-5688       T-9908  F APPSRV 80: (1062)  SYSTEM ERROR: ixfil called during resyncing
[2019/08/21@15:28:25.295-0400] P-5688       T-9908  I APPSRV 80: (453)   Logout by SYSTEM on batch.
[2019/08/21@15:28:28.190-0400] P-2876       T-11236 I APPSRV 65: (452)   Login by SYSTEM on batch.
[2019/08/21@15:28:28.258-0400] P-2876       T-11236 I APPSRV 65: (12699) Database mfgsyssh Options: 

All Replies

Posted by Ken McIntosh on 22-Aug-2019 11:50

It looks like you're showing a message that was thrown "After" the problem.  Were there any errors reported "Before" this in the db log or in the AppServer log?  

Existing listed workarounds include:

- Use client/server connections to the database

- Disable the reusable objects cache by specifying -reusableObjects 0 in your AppServer's srvrStartupParam

Posted by dcala@gfxltd.com on 22-Aug-2019 14:57

Hi Ken,

"before" that message I see in the db log only the following warning:

WARNING: -nb exceeded. Automatically increasing from 1914 to 1946.

[2019/08/21@14:59:33.140-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 1946 to 1978.

[2019/08/21@14:59:33.535-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 1978 to 2010.

[2019/08/21@14:59:33.961-0400] P-4660       T-4664  I APPSRV 61: (5407)  WARNING: -nb exceeded. Automatically increasing from 2010 to 2042.

[2019/08/21@14:59:34.406-0400] P-4660       T-4664  I APPSRV 61: (1)     bfblst -- Too many block levels.  Increase -nb parameter.

"After" the error I see in server event viewer:

"Faulting application name: _proapsv.exe, version: 10.2.1.1390, time stamp: 0x4f901cad

Faulting module name: KERNELBASE.dll, version: 6.1.7601.24308, time stamp: 0x5be86052

Exception code: 0xe0000003

Fault offset: 0x000000000000bded

Faulting process id: 0x1638

Faulting application start time: 0x01d55804c668d36f

Faulting application path: c:\epicor905\oe102a\bin\_proapsv.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: d8e30acd-c449-11e9-9045-005056b4511b

Posted by Ken McIntosh on 22-Aug-2019 15:02

Hi,

I asked about the AppServer log.  The AppServer is the client that is experiencing the problem.  Was there a protrace file generated?

Ken

Posted by George Potemkin on 22-Aug-2019 17:34

The error 1062 is fatal ("F"). It forces a session to generate a protrace file. Can you find the protrace.5688 file? Post it there.

Posted by dcala@gfxltd.com on 22-Aug-2019 18:31

[View:/cfs-file/__key/communityserver-discussions-components-files/19/logs.zip:320:240]Hi George thanks for the reply.

I couldn't not find 5688 but I found lbia9908, rcda9908 and srta9908 files …

how to post them here ? they are big file, I don't see ant attachment

Posted by George Potemkin on 25-Aug-2019 14:10

> I couldn't not find 5688

Did you check the working directory of appservers?

> but I found lbia9908, rcda9908 and srta9908 files …

They will not help

Posted by dcala@gfxltd.com on 26-Aug-2019 18:37

Hi George,

I found the file, pls see below:

Exception code: E0000003

Fault address:  00000000FD26BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll

Registers:

RAX:0000000074B376AC

RBX:00000000028E6B88

RCX:000000000012DF40

RDX:0000000000000000

RSI:0000000000000002

RDI:0000000000000002

R8 :0000000000000000

R9 :000000000000043E

R10:00000000FD26B000

R11:00000000FD260000

R12:0000000000000080

R13:000000000003F000

R14:0000000000001000

R15:0000000001000000

CS:RIP:0033:00000000FD26BDED

SS:RSP:002B:000000000012E550  RBP:0000000000000000

DS:002B  ES:002B  FS:0053  GS:002B

Flags:00000206

Call Stack:

Address           Frame

00000000FD26BDED  000000000012E610  RaiseException+3D

000000000093FEE7  000000000012E640  dbut_utfpsep+4947

000000000043A782  000000000012E690  dbut_firstByte+38A82

0000000000435314  000000000012E700  dbut_firstByte+33614

00000000004370C5  000000000012EAF0  dbut_firstByte+353C5

0000000000437759  000000000012ED50  dbut_firstByte+35A59

000000000087219E  000000000012EDC0  dsmContextSetClientCtx+39E

00000000008D599E  000000000012EE10  dbut_utcore+14C8E

00000000008D0B52  000000000012EEC0  dbut_utcore+FE42

000000000086D887  000000000012F020  dsmObjectCreate+237

000000000043F53B  000000000012F110  dbut_firstByte+3D83B

00000000006E780E  000000000012F160  pam_get_item+5A86E

000000000076ABF5  000000000012F1F0  pam_get_item+DDC55

00000000006F6562  000000000012F220  pam_get_item+695C2

0000000000714945  000000000012F250  pam_get_item+879A5

00000000006D1402  000000000012F2E0  pam_get_item+44462

00000000006D17E3  000000000012F330  pam_get_item+44843

000000000071484D  000000000012F360  pam_get_item+878AD

0000000000715DD8  000000000012F3C0  pam_get_item+88E38

000000000076A8A4  000000000012F3F0  pam_get_item+DD904

000000000076AFB9  000000000012F420  pam_get_item+DE019

0000000000757166  000000000012F450  pam_get_item+CA1C6

00000000006F6562  000000000012F480  pam_get_item+695C2

0000000000401E4F  000000000012F4B0  dbut_firstByte+14F

000000000040326B  000000000012F630  dbut_firstByte+156B

00000000004050E8  000000000012F670  dbut_firstByte+33E8

000000000040678F  000000000012F840  dbut_firstByte+4A8F

0000000000406ECF  000000000012F890  dbut_firstByte+51CF

0000000000407A15  000000000012F8C0  dbut_firstByte+5D15

0000000000407FBD  000000000012FA80  dbut_firstByte+62BD

0000000000408638  000000000012FB00  dbut_firstByte+6938

000000000040DC33  000000000012FE00  dbut_firstByte+BF33

000000000040C09E  000000000012FE80  dbut_firstByte+A39E

000000000040C85A  000000000012FEF0  dbut_firstByte+AB5A

0000000000484D93  000000000012FF20  dbut_firstByte+83093

0000000000A443B0  000000000012FF50  dbut_utintnn+101420

00000000775D59CD  000000000012FF80  BaseThreadInitThunk+D

000000007773385D  000000000012FFD0  RtlUserThreadStart+1D

** ABL Stack Trace **

--> PEError pe.PEError (C:\Epicor905\Server\pe\PEError.r) at line 245

   agent/RunTask.p (C:\Epicor905\Server\agent\RunTask.r) at line 2034

** Persistent procedures/Classes **

Handle  File Name

369161  C:\Epicor905\Server\bo\BpInstanceCounter\BpInstanceCounter.r

000000  C:\Epicor905\Server\db\object\\GlbCustCred.r

000000  C:\Epicor905\Server\db\object\\BpInstanceCounter.r

000000  C:\Epicor905\bpmExec\LiveBPM\db\object\\OrderHed.r

000000  C:\Epicor905\Server\db\object\\TranGLC.r

000000  C:\Epicor905\Server\db\object\\GLJrnDtl.r

000000  C:\Epicor905\Server\db\object\\GLPeriodBal.r

000000  C:\Epicor905\Server\db\object\\InvcHead.r

000000  C:\Epicor905\Server\db\object\\TaxTran.r

000000  C:\Epicor905\Server\db\object\\CurrExChain.r

368316  C:\Epicor905\Server\pe\PECheckData.r

368315  C:\Epicor905\Server\pe\AR_InvoicePost_Post.r

368314  C:\Epicor905\Server\pe\PEABT.r

368313  C:\Epicor905\Server\pe\ReviewJournal.r

367825  C:\Epicor905\Server\pe\PEFunctionsPRG.r

000000  C:\Epicor905\Server\db\object\\ABTWork.r

000000  C:\Epicor905\Server\db\object\\ABTHead.r

367741  C:\Epicor905\Server\pe\PEABT.r

367740  C:\Epicor905\Server\pe\PEErrorStack.r

000000  C:\Epicor905\Server\db\object\\RvLock.r

367736  C:\Epicor905\Server\pe\PELock.r

367735  C:\Epicor905\Server\pe\PEMessage.r

367734  C:\Epicor905\Server\pe\PEMessage.r

367733  C:\Epicor905\Server\pe\PECheckData.r

367731  C:\Epicor905\Server\pe\LogView.r

367730  C:\Epicor905\Server\pe\PEError.r

367728  C:\Epicor905\Server\pe\LogView.r

367727  C:\Epicor905\Server\pe\PEError.r

000000  C:\Epicor905\Server\db\object\\LicUser.r

000000  C:\Epicor905\Server\pe\GLControl.r (STATIC)

000000  C:\Epicor905\Server\pe\LogView.r (STATIC)

004061  C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r

004060  C:\Epicor905\Server\Bpm\BpmWSSecurity.r

001204  C:\Epicor905\Server\Bpm\BpmAsync.r

001203  C:\Epicor905\Server\Bpm\Protocol.r

001202  C:\Epicor905\Server\Bpm\Parser.r

001201  C:\Epicor905\Server\Bpm\Misc.r

001200  C:\Epicor905\Server\Bpm\Serializer.r

001199  C:\Epicor905\Server\Bpm\BpmRPC.r

001198  C:\Epicor905\Server\Bpm\AsyncCall.r

001107  C:\Epicor905\Server\lib\AppService.r

001106  C:\Epicor905\Server\core\CallContext\CallContext.r

001105  C:\Epicor905\Server\manager\Security.r

001012  C:\Epicor905\Server\manager\Cache.r

001007  C:\Epicor905\Server\manager\Data.r

001006  C:\Epicor905\Server\manager\Session.r

001005  C:\Epicor905\Server\manager\Exception.r

001004  C:\Epicor905\Server\lib\n2w\Amount2Text.r

001003  C:\Epicor905\Server\manager\Localization.r

001002  C:\Epicor905\Server\Bpm\DataTrigger.r

=====================================================

PROGRESS stack trace as of Thu Aug 22 08:05:15 2019

=====================================================

Startup parameters:

-------------

Exception code: E0000003

Fault address:  00000000FCE3BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll

Registers:

RAX:00000000770149A7

RBX:0000000002966B88

RCX:000000000012E940

RDX:0000000000000000

RSI:0000000000000002

RDI:0000000000000002

R8 :0000000000000000

R9 :0000000000000433

R10:00000000FCE3B000

R11:00000000FCE30000

R12:0000000000000080

R13:000000000003F000

R14:0000000000001000

R15:0000000001000000

CS:RIP:0033:00000000FCE3BDED

SS:RSP:002B:000000000012EF50  RBP:0000000000000000

DS:002B  ES:002B  FS:0053  GS:002B

Flags:00000202

Call Stack:

Address           Frame

00000000FCE3BDED  000000000012F010  RaiseException+3D

000000000093FEE7  000000000012F040  dbut_utfpsep+4947

000000000043A782  000000000012F090  dbut_firstByte+38A82

0000000000435314  000000000012F100  dbut_firstByte+33614

0000000000437217  000000000012F4F0  dbut_firstByte+35517

0000000000731D1D  000000000012F550  pam_get_item+A4D7D

000000000044D31E  000000000012F580  dbut_firstByte+4B61E

0000000000464848  000000000012F650  dbut_firstByte+62B48

000000000074E788  000000000012F6F0  pam_get_item+C17E8

000000000076ABF5  000000000012F780  pam_get_item+DDC55

00000000006F6562  000000000012F7B0  pam_get_item+695C2

00000000006FBB04  000000000012F810  pam_get_item+6EB64

000000000040442F  000000000012F8B0  dbut_firstByte+272F

00000000004069B9  000000000012F920  dbut_firstByte+4CB9

00000000004075C6  000000000012F970  dbut_firstByte+58C6

0000000000407709  000000000012F9B0  dbut_firstByte+5A09

0000000000408082  000000000012FA80  dbut_firstByte+6382

0000000000408689  000000000012FB00  dbut_firstByte+6989

000000000040DC33  000000000012FE00  dbut_firstByte+BF33

000000000040C09E  000000000012FE80  dbut_firstByte+A39E

000000000040C85A  000000000012FEF0  dbut_firstByte+AB5A

0000000000484D93  000000000012FF20  dbut_firstByte+83093

0000000000A443B0  000000000012FF50  dbut_utintnn+101420

0000000076EF59CD  000000000012FF80  BaseThreadInitThunk+D

000000007705385D  000000000012FFD0  RtlUserThreadStart+1D

** ABL Stack Trace **

--> UpdPQDemand lib/AppService.p (C:\Epicor905\Server\lib\AppService.r) at line 10564

   ProcessDirectives Bpm/DataTrigger.p (C:\Epicor905\Server\Bpm\DataTrigger.r) at line 1863

   as/deactivate.p (C:\Epicor905\Server\as\deactivate.r) at line 111

** Persistent procedures/Classes **

Handle  File Name

255139  C:\Epicor905\Server\bo\ReportMonitor\ReportMonitor.r

000000  C:\Epicor905\Server\bo\ReportMonitor\Sink.r

000000  C:\Epicor905\Server\db\object\\LicUser.r

000000  C:\Epicor905\Server\pe\GLControl.r (STATIC)

000000  C:\Epicor905\Server\pe\LogView.r (STATIC)

001178  C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r

001177  C:\Epicor905\Server\Bpm\BpmAsync.r

001176  C:\Epicor905\Server\Bpm\AsyncCall.r

001175  C:\Epicor905\Server\Bpm\Protocol.r

001174  C:\Epicor905\Server\Bpm\Parser.r

001173  C:\Epicor905\Server\Bpm\Serializer.r

001172  C:\Epicor905\Server\Bpm\BpmRPC.r

001171  C:\Epicor905\Server\Bpm\BpmWSSecurity.r

001169  C:\Epicor905\Server\Bpm\Misc.r

001107  C:\Epicor905\Server\lib\AppService.r

001106  C:\Epicor905\Server\core\CallContext\CallContext.r

001105  C:\Epicor905\Server\manager\Security.r

001012  C:\Epicor905\Server\manager\Cache.r

001007  C:\Epicor905\Server\manager\Data.r

001006  C:\Epicor905\Server\manager\Session.r

001005  C:\Epicor905\Server\manager\Exception.r

001004  C:\Epicor905\Server\lib\n2w\Amount2Text.r

001003  C:\Epicor905\Server\manager\Localization.r

001002  C:\Epicor905\Server\Bpm\DataTrigger.r

This thread is closed