Hi
I recently join. I can see some error logs in the mfgsys.lg as below, what does it mean ? we use OpenEdge 10 with Epicor 9 and having some issues recently
T-9908 I APPSRV 80: (2252) Begin transaction backout.
[2019/08/21@15:28:24.103-0400] P-5688 T-9908 I APPSRV 80: (2253) Transaction backout completed.
[2019/08/21@15:28:24.104-0400] P-5688 T-9908 I APPSRV 80: (2252) Begin transaction backout.
[2019/08/21@15:28:24.104-0400] P-5688 T-9908 I APPSRV 80: (2253) Transaction backout completed.
[2019/08/21@15:28:24.268-0400] P-5688 T-9908 F APPSRV 80: (1062) SYSTEM ERROR: ixfil called during resyncing
[2019/08/21@15:28:25.295-0400] P-5688 T-9908 I APPSRV 80: (453) Logout by SYSTEM on batch.
[2019/08/21@15:28:28.190-0400] P-2876 T-11236 I APPSRV 65: (452) Login by SYSTEM on batch.
[2019/08/21@15:28:28.258-0400] P-2876 T-11236 I APPSRV 65: (12699) Database mfgsyssh Options:
It looks like you're showing a message that was thrown "After" the problem. Were there any errors reported "Before" this in the db log or in the AppServer log?
Existing listed workarounds include:
- Use client/server connections to the database
- Disable the reusable objects cache by specifying -reusableObjects 0 in your AppServer's srvrStartupParam
Hi Ken,
"before" that message I see in the db log only the following warning:
WARNING: -nb exceeded. Automatically increasing from 1914 to 1946.
[2019/08/21@14:59:33.140-0400] P-4660 T-4664 I APPSRV 61: (5407) WARNING: -nb exceeded. Automatically increasing from 1946 to 1978.
[2019/08/21@14:59:33.535-0400] P-4660 T-4664 I APPSRV 61: (5407) WARNING: -nb exceeded. Automatically increasing from 1978 to 2010.
[2019/08/21@14:59:33.961-0400] P-4660 T-4664 I APPSRV 61: (5407) WARNING: -nb exceeded. Automatically increasing from 2010 to 2042.
[2019/08/21@14:59:34.406-0400] P-4660 T-4664 I APPSRV 61: (1) bfblst -- Too many block levels. Increase -nb parameter.
"After" the error I see in server event viewer:
"Faulting application name: _proapsv.exe, version: 10.2.1.1390, time stamp: 0x4f901cad
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24308, time stamp: 0x5be86052
Exception code: 0xe0000003
Fault offset: 0x000000000000bded
Faulting process id: 0x1638
Faulting application start time: 0x01d55804c668d36f
Faulting application path: c:\epicor905\oe102a\bin\_proapsv.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d8e30acd-c449-11e9-9045-005056b4511b
Hi,
I asked about the AppServer log. The AppServer is the client that is experiencing the problem. Was there a protrace file generated?
Ken
The error 1062 is fatal ("F"). It forces a session to generate a protrace file. Can you find the protrace.5688 file? Post it there.
[View:/cfs-file/__key/communityserver-discussions-components-files/19/logs.zip:320:240]Hi George thanks for the reply.
I couldn't not find 5688 but I found lbia9908, rcda9908 and srta9908 files …
how to post them here ? they are big file, I don't see ant attachment
> I couldn't not find 5688
Did you check the working directory of appservers?
> but I found lbia9908, rcda9908 and srta9908 files …
They will not help
Hi George,
I found the file, pls see below:
Exception code: E0000003
Fault address: 00000000FD26BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll
Registers:
RAX:0000000074B376AC
RBX:00000000028E6B88
RCX:000000000012DF40
RDX:0000000000000000
RSI:0000000000000002
RDI:0000000000000002
R8 :0000000000000000
R9 :000000000000043E
R10:00000000FD26B000
R11:00000000FD260000
R12:0000000000000080
R13:000000000003F000
R14:0000000000001000
R15:0000000001000000
CS:RIP:0033:00000000FD26BDED
SS:RSP:002B:000000000012E550 RBP:0000000000000000
DS:002B ES:002B FS:0053 GS:002B
Flags:00000206
Call Stack:
Address Frame
00000000FD26BDED 000000000012E610 RaiseException+3D
000000000093FEE7 000000000012E640 dbut_utfpsep+4947
000000000043A782 000000000012E690 dbut_firstByte+38A82
0000000000435314 000000000012E700 dbut_firstByte+33614
00000000004370C5 000000000012EAF0 dbut_firstByte+353C5
0000000000437759 000000000012ED50 dbut_firstByte+35A59
000000000087219E 000000000012EDC0 dsmContextSetClientCtx+39E
00000000008D599E 000000000012EE10 dbut_utcore+14C8E
00000000008D0B52 000000000012EEC0 dbut_utcore+FE42
000000000086D887 000000000012F020 dsmObjectCreate+237
000000000043F53B 000000000012F110 dbut_firstByte+3D83B
00000000006E780E 000000000012F160 pam_get_item+5A86E
000000000076ABF5 000000000012F1F0 pam_get_item+DDC55
00000000006F6562 000000000012F220 pam_get_item+695C2
0000000000714945 000000000012F250 pam_get_item+879A5
00000000006D1402 000000000012F2E0 pam_get_item+44462
00000000006D17E3 000000000012F330 pam_get_item+44843
000000000071484D 000000000012F360 pam_get_item+878AD
0000000000715DD8 000000000012F3C0 pam_get_item+88E38
000000000076A8A4 000000000012F3F0 pam_get_item+DD904
000000000076AFB9 000000000012F420 pam_get_item+DE019
0000000000757166 000000000012F450 pam_get_item+CA1C6
00000000006F6562 000000000012F480 pam_get_item+695C2
0000000000401E4F 000000000012F4B0 dbut_firstByte+14F
000000000040326B 000000000012F630 dbut_firstByte+156B
00000000004050E8 000000000012F670 dbut_firstByte+33E8
000000000040678F 000000000012F840 dbut_firstByte+4A8F
0000000000406ECF 000000000012F890 dbut_firstByte+51CF
0000000000407A15 000000000012F8C0 dbut_firstByte+5D15
0000000000407FBD 000000000012FA80 dbut_firstByte+62BD
0000000000408638 000000000012FB00 dbut_firstByte+6938
000000000040DC33 000000000012FE00 dbut_firstByte+BF33
000000000040C09E 000000000012FE80 dbut_firstByte+A39E
000000000040C85A 000000000012FEF0 dbut_firstByte+AB5A
0000000000484D93 000000000012FF20 dbut_firstByte+83093
0000000000A443B0 000000000012FF50 dbut_utintnn+101420
00000000775D59CD 000000000012FF80 BaseThreadInitThunk+D
000000007773385D 000000000012FFD0 RtlUserThreadStart+1D
** ABL Stack Trace **
--> PEError pe.PEError (C:\Epicor905\Server\pe\PEError.r) at line 245
agent/RunTask.p (C:\Epicor905\Server\agent\RunTask.r) at line 2034
** Persistent procedures/Classes **
Handle File Name
369161 C:\Epicor905\Server\bo\BpInstanceCounter\BpInstanceCounter.r
000000 C:\Epicor905\Server\db\object\\GlbCustCred.r
000000 C:\Epicor905\Server\db\object\\BpInstanceCounter.r
000000 C:\Epicor905\bpmExec\LiveBPM\db\object\\OrderHed.r
000000 C:\Epicor905\Server\db\object\\TranGLC.r
000000 C:\Epicor905\Server\db\object\\GLJrnDtl.r
000000 C:\Epicor905\Server\db\object\\GLPeriodBal.r
000000 C:\Epicor905\Server\db\object\\InvcHead.r
000000 C:\Epicor905\Server\db\object\\TaxTran.r
000000 C:\Epicor905\Server\db\object\\CurrExChain.r
368316 C:\Epicor905\Server\pe\PECheckData.r
368315 C:\Epicor905\Server\pe\AR_InvoicePost_Post.r
368314 C:\Epicor905\Server\pe\PEABT.r
368313 C:\Epicor905\Server\pe\ReviewJournal.r
367825 C:\Epicor905\Server\pe\PEFunctionsPRG.r
000000 C:\Epicor905\Server\db\object\\ABTWork.r
000000 C:\Epicor905\Server\db\object\\ABTHead.r
367741 C:\Epicor905\Server\pe\PEABT.r
367740 C:\Epicor905\Server\pe\PEErrorStack.r
000000 C:\Epicor905\Server\db\object\\RvLock.r
367736 C:\Epicor905\Server\pe\PELock.r
367735 C:\Epicor905\Server\pe\PEMessage.r
367734 C:\Epicor905\Server\pe\PEMessage.r
367733 C:\Epicor905\Server\pe\PECheckData.r
367731 C:\Epicor905\Server\pe\LogView.r
367730 C:\Epicor905\Server\pe\PEError.r
367728 C:\Epicor905\Server\pe\LogView.r
367727 C:\Epicor905\Server\pe\PEError.r
000000 C:\Epicor905\Server\db\object\\LicUser.r
000000 C:\Epicor905\Server\pe\GLControl.r (STATIC)
000000 C:\Epicor905\Server\pe\LogView.r (STATIC)
004061 C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r
004060 C:\Epicor905\Server\Bpm\BpmWSSecurity.r
001204 C:\Epicor905\Server\Bpm\BpmAsync.r
001203 C:\Epicor905\Server\Bpm\Protocol.r
001202 C:\Epicor905\Server\Bpm\Parser.r
001201 C:\Epicor905\Server\Bpm\Misc.r
001200 C:\Epicor905\Server\Bpm\Serializer.r
001199 C:\Epicor905\Server\Bpm\BpmRPC.r
001198 C:\Epicor905\Server\Bpm\AsyncCall.r
001107 C:\Epicor905\Server\lib\AppService.r
001106 C:\Epicor905\Server\core\CallContext\CallContext.r
001105 C:\Epicor905\Server\manager\Security.r
001012 C:\Epicor905\Server\manager\Cache.r
001007 C:\Epicor905\Server\manager\Data.r
001006 C:\Epicor905\Server\manager\Session.r
001005 C:\Epicor905\Server\manager\Exception.r
001004 C:\Epicor905\Server\lib\n2w\Amount2Text.r
001003 C:\Epicor905\Server\manager\Localization.r
001002 C:\Epicor905\Server\Bpm\DataTrigger.r
=====================================================
PROGRESS stack trace as of Thu Aug 22 08:05:15 2019
=====================================================
Startup parameters:
-------------
Exception code: E0000003
Fault address: 00000000FCE3BDED 01:000000000000ADED C:\Windows\system32\KERNELBASE.dll
Registers:
RAX:00000000770149A7
RBX:0000000002966B88
RCX:000000000012E940
RDX:0000000000000000
RSI:0000000000000002
RDI:0000000000000002
R8 :0000000000000000
R9 :0000000000000433
R10:00000000FCE3B000
R11:00000000FCE30000
R12:0000000000000080
R13:000000000003F000
R14:0000000000001000
R15:0000000001000000
CS:RIP:0033:00000000FCE3BDED
SS:RSP:002B:000000000012EF50 RBP:0000000000000000
DS:002B ES:002B FS:0053 GS:002B
Flags:00000202
Call Stack:
Address Frame
00000000FCE3BDED 000000000012F010 RaiseException+3D
000000000093FEE7 000000000012F040 dbut_utfpsep+4947
000000000043A782 000000000012F090 dbut_firstByte+38A82
0000000000435314 000000000012F100 dbut_firstByte+33614
0000000000437217 000000000012F4F0 dbut_firstByte+35517
0000000000731D1D 000000000012F550 pam_get_item+A4D7D
000000000044D31E 000000000012F580 dbut_firstByte+4B61E
0000000000464848 000000000012F650 dbut_firstByte+62B48
000000000074E788 000000000012F6F0 pam_get_item+C17E8
000000000076ABF5 000000000012F780 pam_get_item+DDC55
00000000006F6562 000000000012F7B0 pam_get_item+695C2
00000000006FBB04 000000000012F810 pam_get_item+6EB64
000000000040442F 000000000012F8B0 dbut_firstByte+272F
00000000004069B9 000000000012F920 dbut_firstByte+4CB9
00000000004075C6 000000000012F970 dbut_firstByte+58C6
0000000000407709 000000000012F9B0 dbut_firstByte+5A09
0000000000408082 000000000012FA80 dbut_firstByte+6382
0000000000408689 000000000012FB00 dbut_firstByte+6989
000000000040DC33 000000000012FE00 dbut_firstByte+BF33
000000000040C09E 000000000012FE80 dbut_firstByte+A39E
000000000040C85A 000000000012FEF0 dbut_firstByte+AB5A
0000000000484D93 000000000012FF20 dbut_firstByte+83093
0000000000A443B0 000000000012FF50 dbut_utintnn+101420
0000000076EF59CD 000000000012FF80 BaseThreadInitThunk+D
000000007705385D 000000000012FFD0 RtlUserThreadStart+1D
** ABL Stack Trace **
--> UpdPQDemand lib/AppService.p (C:\Epicor905\Server\lib\AppService.r) at line 10564
ProcessDirectives Bpm/DataTrigger.p (C:\Epicor905\Server\Bpm\DataTrigger.r) at line 1863
as/deactivate.p (C:\Epicor905\Server\as\deactivate.r) at line 111
** Persistent procedures/Classes **
Handle File Name
255139 C:\Epicor905\Server\bo\ReportMonitor\ReportMonitor.r
000000 C:\Epicor905\Server\bo\ReportMonitor\Sink.r
000000 C:\Epicor905\Server\db\object\\LicUser.r
000000 C:\Epicor905\Server\pe\GLControl.r (STATIC)
000000 C:\Epicor905\Server\pe\LogView.r (STATIC)
001178 C:\Epicor905\Server\Bpm\BpmWorkflowAsync.r
001177 C:\Epicor905\Server\Bpm\BpmAsync.r
001176 C:\Epicor905\Server\Bpm\AsyncCall.r
001175 C:\Epicor905\Server\Bpm\Protocol.r
001174 C:\Epicor905\Server\Bpm\Parser.r
001173 C:\Epicor905\Server\Bpm\Serializer.r
001172 C:\Epicor905\Server\Bpm\BpmRPC.r
001171 C:\Epicor905\Server\Bpm\BpmWSSecurity.r
001169 C:\Epicor905\Server\Bpm\Misc.r
001107 C:\Epicor905\Server\lib\AppService.r
001106 C:\Epicor905\Server\core\CallContext\CallContext.r
001105 C:\Epicor905\Server\manager\Security.r
001012 C:\Epicor905\Server\manager\Cache.r
001007 C:\Epicor905\Server\manager\Data.r
001006 C:\Epicor905\Server\manager\Session.r
001005 C:\Epicor905\Server\manager\Exception.r
001004 C:\Epicor905\Server\lib\n2w\Amount2Text.r
001003 C:\Epicor905\Server\manager\Localization.r
001002 C:\Epicor905\Server\Bpm\DataTrigger.r