Security Certificate expired and not showing my apps - Forum - Mobile - Progress Community

Security Certificate expired and not showing my apps

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Security Certificate expired and not showing my apps

  • https://project.mobile.progress.com/, running in google chrome, is moaning about the security certificate expired continuing will show no apps.

    Cerfitcate expired 04/01/2014. 

  • Ditto.

  • case logged 00262652, please add your issue to this jackiep.

    Doubt we will hear anything till 2pm this afternoon as per normal ! Very annoying, that we in Europe, have to hold on till US team wake up.

    Another day lost as Progress seem unable to support cloud based development platforms - yes I'm annoyed !!!!!

  • john.goodland

    Another day lost as Progress seem unable to support cloud based development platforms - yes I'm annoyed !!!!!

    Understandable. But bare with them. The expiry date of SSL certificates is always such a surprising thing...

    Architect of the SmartComponent Library and WinKit

    Consultingwerk Ltd.

  • true and I understand, however management don't. Its recorded as yet another outage in  Progress OEMobile development environment

  • Hello John,

    Thank you for reporting this issue. Have you reported the issue via Technical Support?

    I will contact our IT department to renew the certificates.

    Thanks again.

  • case logged 00262652  @ 8.50am UK TIme

  • The second post in the thread seems to indicate that there is a tech support case already (Case # 00262652)

  • It's worth pointing out that although this may seem non-urgent US-time, it's causing serious issues UK-time!  How long does it take to renew a certificate?

  • 1pm uk time down all morning only update below.

    Thanks for reporting this issue. In fact our System Operations team is currently working to have this incident resolved as soon as possible. I will keep you posted.

  • Hello John,

    I am sorry for the issues.

    I received some feedback.

    I wanted to share a workaround that I just tested and work with Firefox and Safari.

    The mobile.progress.com site has 3 sub sites. If you add the three sites as exceptions you should be able to access the Mobile App Builder.

    The sites are the following:

    - account.mobile.progress.com/home

    - appbuilder.mobile.progress.com/projects

    - project.mobile.progress.com

    You can enter these URLs in the web browser to access each of the sites and accept the certificate.

    I hope this helps.

    Thanks.

  • The solution above works for me in Firefox, haven't tried Safari.

    Thanks.

  • looks like the certificate issue got fixed....  

  • This incident is now resolved

    Regards

    Yannick

  • We are putting a better process in place to track the certificates to get them renewed well in advance of expiration. It's not like it's a surprise as to when they expire.

    Peter