Choose one of the following workarounds:Option 1: Reboot
- Set the AdminService to Manual.
- Reboot the PC.
- Restart the uninstall process.
Option 2: Terminate processes using the reported dll's
Use a third-party tool such as Process Explorer to identify which process is using the files referenced. Then kill the process. These are usually left-over java.exe processes.
Process Explorer can be found at: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Option 3: Uninstall using Administrator privileges and Windows Safe Mode
- Set the AdminService to Manual.
- Reboot the PC.
- Start in Windows Safe Mode
- Login as Administrator
- Restart the uninstall process.
Option 4: Manual Uninstall
Uninstall OpenEdge manually. Refer to Article 18709,
How to uninstall OpenEdge manually, what Windows Registry entries must be removed?